Our client a downtown Chicago call center located right off the Brown Line is seeking bilingual (English/Spanish) call center representatives.

SUMMARY
Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction.

PRIMARY RESPONSIBILITIES
Answer phones and respond to customer requests.
Place customer orders in computer system.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Other duties as assigned.

ADDITIONAL RESPONSIBILITIES
Provide on-the-job training for new employees.
Generate customer thank you letters.

KNOWLEDGE AND SKILL REQUIREMENTS
Able to read write and speak in English and Spanish.
Exceptional verbal communication skills
Computer literate with the ability to learn customer service software applications.
Duties require professional verbal and written communication skills and the ability to type 40 wpm.
Ability to work weekends and holidays.
1-3 years of call center experience.


To Apply to this job go to http://www.GadBall.com or click here

eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Senior Security Administrator. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Contact InformationeConsultAmerica - EmaileConsultAmerica - Yahoo Instant Messenger - Skype Instant Messengerhttp://www.eConsultAmerica.com - WebsitePosition DetailsThe Senior Security Administrator is responsible for security administration on all infrastructure platforms that are centrally supported by the corporate IT organization. Primary platforms include, but are not limited to: SAP ERP platform, z/OS Mainframe TopSecret/IDMS/CICS, Microsoft Windows/ADS, AIX Unix, Oracle eBusiness Suite ERP platform, JDA MMS and Enterprise Planning platforms, LDAP, and various RDBMS.In addition to primary security administration responsibilities, this role is also responsible for the identification and implementation of optimizations that drive continuous improvement and productivity around security administration across the administration team. The Senior Security Administrator is responsible for maintaining the security administration documentation repository, and is the primary liaison for Sarbanes-Oxley and other security compliance demands of the corporation.Job Responsibilities:Primary administrator of the new SAP package security model, responsible for day-to-day administration, cross-training of other administrations, and definition of all new operational processes required to support SAP security ongoing;Perform and provide technical mentoring of all security administration request types for Windows (Active Directory), Mainframe TopSecret/IDMS/CICS, UNIX, LDAP, ERP, JDA and RDBMS platforms;Act as the primary escalation point and resolve 3rd level support issues for Security-related escalations on previously mentioned platforms; Lead the ongoing support and management of the P-Synch centralized password reset application;Lead the assembly, delivery of information, and remediation effort coordination as required to facilitate audit or other compliance activities;Lead ongoing maintenance and centralization of the documentation repository for security administration processes and practices;Lead, identify and implement internal initiatives related to team optimizations in the areas of process, SLA, automation, and paperless request management.BEST INDUSTRY - Consumer Packaged GoodsBEST DEPARTMENT - Information Technology
Experience: Bachelors Degree is required.3 - 5 years experience and formal training and/or certification in the specific technologies covered in the responsibilities listed. Experience administering SAP security and Windows security is required. Mainframe security administration experience is highly desirable.We're looking for a candidate with demonstrated aptitude and experience in process and/or technology improvement that drives efficiency and quality in the security administration area.Compensation80K - 90K

To Apply to this job go to http://www.GadBall.com or click here

Performance and performance testing management
File transmission and automation Knowledge of NDM (most important), SFTP and Control-M (scheduling), development experience with these tools is a significant plus
Will be managing resources for this project both onshore and offshore. Up to approx 13 total resources at one time.
The candidate will have the responsibility of managing the File Transmission/Automation Team. He or she will be responsible for ensuring that good development practices are followed in the File Transmission and Automation space.

This team is responsible for developing NDM, SFTP and Control-M scripts for our Paymentnet3, Legacy Paymentnet, Internal Applications, PaymentnetG and Paymentnet4 environments. He or she will be responsible for ensuring that good programming standards are followed. He or she will be responsible for managing deliverables and the metrics around them.

He or she will report to the Infrastructure Director and will work closely with the Infrastructure Manager who previously held this position and is now managing the Paymentnet4 development.

He or she will also be responsible for managing Performance Testing around both projects and production performance issues. He or she will also work with Kris Franken who is our lead performance and capacity analyst. He or she will be measured on the guidance to and the success of the performance and capacity management team.

Required Skills:
. College degree, or specialized training or equivalent work experience
. Minimum 5 years of relevant work experience
. Software development experience from both a management and development perspective
. Knowledge of NDM, FTP and Control-M, development experience with these tools is a significant plus
. Needs management experience in a software development capacity
. Strong analytical skills and writing skills, to include solid experience in documenting requirements and technical specifications
. Financial experience is a plus
. Production assurance experience is a plus
. Strong time management skills and must be well organized
. Energetic, self-starter requiring little direct supervision
. Ability to lead through influence, especially when working with cross-impacted areas
. Good project management skills; PMP is a plus
. Excellent telephone and conference call etiquette
. Good understanding of infrastructure and infrastructure environments
. Prior experience with the JPMC Production Assurance processes would give the candidate a significant advantage
. Must have excellent oral communication skills


To Apply to this job go to http://www.GadBall.com or click here

Our client downtown is seeking a Sr. Lead QA Tester (must have worked in a large financial firm) with 10+ years experience. The contractor will need to lead a team, so past experience as a supervisor is pertinent. This will be manual testing, but the client is looking to bring in Mercury Winrunner. Therefore, Winrunner would be experience that is required. The consultant will be managing a group of quality assurance analysts/testers, along with performed the task as well. Establishing quality assurance and/or quality control policies in accordance with best practices and defining benchmarks and measures. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: 10+ years experience QA Lead experience. Hedge Funds, Financial or Trading software experience is required. Candidate must have worked at a large financial firm in order to be the right fit for our client.

To Apply to this job go to http://www.GadBall.com or click here

Our client a downtown Chicago call center located right off the Brown Line is seeking second shift bilingual (English/Spanish) call center representatives.

SUMMARY
Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction.

PRIMARY RESPONSIBILITIES
Answer phones and respond to customer requests.
Place customer orders in computer system.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Other duties as assigned.

ADDITIONAL RESPONSIBILITIES
Provide on-the-job training for new employees.
Generate customer thank you letters.

KNOWLEDGE AND SKILL REQUIREMENTS
Able to read write and speak in English and Spanish.
Exceptional verbal communication skills
Computer literate with the ability to learn customer service software applications.
Duties require professional verbal and written communication skills and the ability to type 40 wpm.
1-3 years of call center experience.


To Apply to this job go to http://www.GadBall.com or click here

Graphic Design- Summer Internship

Chicago IL office
Intern will work with the Communication Design Group, assisting other designers with page layout, design, and production of proposals, presentations, and marketing collateral in a fast-paced environment.

Self-motivated individual who can follow-through on assignments with some daily management oversight.

Founded in 1944, Parsons, an engineering and construction firm with revenues exceeding $3.6 billion in 2007, is 100 percent owned by the Employee Stock Ownership Trust. We conquer the toughest logistical challenges and deliver landmark design-build projects across the globe. Our ability to plan, design, construct, and operate diverse facilities and infrastructure systems has satisfied our clients’ needs for more than 60 years. With more than 11,500 employees located worldwide, we team with an increasingly diverse group of global customers and stakeholders while providing dependable services. We measure our success one project at a time by exceeding expectations and satisfying our customers.

PREFERRED EDUCATION/EXPERIENCE:

Junior or senior student working on BA degree in graphic design or communications

SKILLS/COMPETENCIES:

Creative/Technical
· Strong working knowledge of the Adobe Design Suite CS3 (InDesign, Photoshop, Illustrator, and Acrobat)

· Basic working knowledge of Microsoft Office (Word, Excel, PowerPoint)

· Good eye for color and composition

· An understanding of print production a plus

Communication/Time Management
· Strong interpersonal skills; can express and present ideas, listen well, and work in a team


· Solid writing/proofing skills

· Good problem-solving and organizational skills

Experience: Graphic Design- Summer Internship

Chicago IL office
Intern will work with the Communication Design Group, assisting other designers with page layout, design, and production of proposals, presentations, and marketing collateral in a fast-paced environment.

Self-motivated individual who can follow-through on assignments with some daily management oversight.

Founded in 1944, Parsons, an engineering and construction firm with revenues exceeding $3.6 billion in 2007, is 100 percent owned by the Employee Stock Ownership Trust. We conquer the toughest logistical challenges and deliver landmark design-build projects across the globe. Our ability to plan, design, construct, and operate diverse facilities and infrastructure systems has satisfied our clients’ needs for more than 60 years. With more than 11,500 employees located worldwide, we team with an increasingly diverse group of global customers and stakeholders while providing dependable services. We measure our success one project at a time by exceeding expectations and satisfying our customers.

PREFERRED EDUCATION/EXPERIENCE:

Junior or senior student working on BA degree in graphic design or communications

SKILLS/COMPETENCIES:

Creative/Technical
• Strong working knowledge of the Adobe Design Suite CS3 (InDesign, Photoshop, Illustrator, and Acrobat)

• Basic working knowledge of Microsoft Office (Word, Excel, PowerPoint)

• Good eye for color and composition

• An understanding of print production a plus

Communication/Time Management
• Strong interpersonal skills; can express and present ideas, listen well, and work in a team

• Solid writing/proofing skills

• Good problem-solving and organizational skills

To Apply to this job go to http://www.GadBall.com or click here

Our client in Downtown Chicago is looking for a Hyperion expert, who can improve the Hyperion and PeopleSoft EPM application and maintenance. The ideal Hyperion developer must be able to enhance overall system performance and responsiveness; promote consistency, reliability and stability in the overall approach. The ideal candidate must be able to take leadership of the system transition to support/maintenance team and development of Hyperion System 9 Essbase cubes and related Informatica, UNIX and MAXL processes, assistance with Interactive and Financial Reporting and Web Analysis and related system enhancements, the Project Modifications related to BO Migration, PBF and Dashboards and some aspects of maintenance and support.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The Hyperion developer must have experience in analyzing and designing the process and customizations required to allow Hyperion Essbase databases and associated processes, to meet all the requirements. He /she will have to determine approach and provide design, build and deploy solution for Hyperion Essbase cubes and related MaxL and Unix processes; create Informatica ETL processed in support of the Hyperion Cubes; assists with creation of the Hyperion System 9 based Financial Reports; backfill for Support Team positions when required.

The ideal candidate must have strong knowledge of PeopleSoft EPM (Enterprise Warehouse) ver 8.8; Hyperion System 9: Analytical Services, Interactive Reporting, Financial Reporting; WebAnalysis and Planning 9.3.3; Hyperion System 9; Unix/Solaris 9; Oracle 10i; Oracle 9i

To Apply to this job go to http://www.GadBall.com or click here

eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Senior Security Administrator. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Position DetailsThe Senior Security Administrator is responsible for security administration on all infrastructure platforms that are centrally supported by the corporate IT organization. Primary platforms include, but are not limited to: SAP ERP platform, z/OS Mainframe TopSecret/IDMS/CICS, Microsoft Windows/ADS, AIX Unix, Oracle eBusiness Suite ERP platform, JDA MMS and Enterprise Planning platforms, LDAP, and various RDBMS.In addition to primary security administration responsibilities, this role is also responsible for the identification and implementation of optimizations that drive continuous improvement and productivity around security administration across the administration team. The Senior Security Administrator is responsible for maintaining the security administration documentation repository, and is the primary liaison for Sarbanes-Oxley and other security compliance demands of the corporation.Job Responsibilities:Primary administrator of the new SAP package security model, responsible for day-to-day administration, cross-training of other administrations, and definition of all new operational processes required to support SAP security ongoing;Perform and provide technical mentoring of all security administration request types for Windows (Active Directory), Mainframe TopSecret/IDMS/CICS, UNIX, LDAP, ERP, JDA and RDBMS platforms;Act as the primary escalation point and resolve 3rd level support issues for Security-related escalations on previously mentioned platforms; Lead the ongoing support and management of the P-Synch centralized password reset application;Lead the assembly, delivery of information, and remediation effort coordination as required to facilitate audit or other compliance activities;Lead ongoing maintenance and centralization of the documentation repository for security administration processes and practices;Lead, identify and implement internal initiatives related to team optimizations in the areas of process, SLA, automation, and paperless request management.BEST INDUSTRY - Consumer Packaged GoodsBEST DEPARTMENT - Information Technology
Experience: Bachelors Degree is required.3 - 5 years experience and formal training and/or certification in the specific technologies covered in the responsibilities listed. Experience administering SAP security and Windows security is required. Mainframe security administration experience is highly desirable.We're looking for a candidate with demonstrated aptitude and experience in process and/or technology improvement that drives efficiency and quality in the security administration area.Compensation80K - 90K

To Apply to this job go to http://www.GadBall.com or click here

COMMUNICATIONS COMPUTER SYSTEMS OPERATIONS APPRENTICEAs a Communications Computer Systems Operations Apprentice you will work on microcomputer operations and repair. You will receive hands-on training on personal computers (PCs), communications equipment and local area networks (LANs). Additionally, you will learn how a computer processes information through the use of special-purpose software applications (word processing, spreadsheet development, database management), and how to safeguard classified information when sending and receiving messages via the Department of Defense's secure processing network.Benefits include:- Education assistance- Specialized Information Systems Technology training- 30-days of vacation with pay each year, starting with your first year- Comprehensive medical and dental care for you, your spouse and children- Thrift Savings Plan (similar to a 401K)- Low-cost life insurance- Tax-free housing and food allowances- Opportunity for regular promotions based on skills, abilities, time in service and time in grade- Excellent retirement program after 20 years of continuous serviceAll Air Force careers fields are based on qualifications and job availability.Do you want to learn more about this job? Please click "Apply" to request an info pack.

To Apply to this job go to http://www.GadBall.com or click here

eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Director of Content and Merchandising Systems. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Position DetailsOur client is currently looking for an experienced Director of Content Management and Merchandising Systems to help drive content-related projects and oversee Technical staff. This position requires the ability to direct a variety of diverse ' and sometimes conflicting ' requests, priorities, and activities. Candidate would ideally have experience with project and process management of initiatives that not only encompass technology deliverables, but also close collaboration between functional groups. Candidates will need mature management experience combined with the flexibility to interact with people at all levels.Responsibilities:Managing a content management system for online creative content (eCards, Screen Savers, wallpapers, etc.) and in multiple formats and languages.Manage Search and Web Site Navigation SystemsManage web-based content management delivery system Manage Vendor RelationshipsWork with clients to define new content and merchandising needs, approaches and direction.Define Strategy and Road Map for Content and Merchandising TeamManage the tactical delivery of the technology solutions and provide architectural leadership over those solutionsIdentify and provide appropriate technology staff career paths throughout the organizationBEST INDUSTRY - E-Commerce, InternetBEST DEPARTMENT - Information Systems
Experience: Bachelors Degree is required. Masters Degree is a plus.10+ years experience in software design and web development Demonstrated solid understanding of web-based content management systems and presentation technologies5 years of management experience with a proven track record of managing large teams of technical people is essential in this role.Demonstrated passion for the Internet and the direction it is moving. Understanding of conceptual technical architectureAbility to lead a cross functional team of people in the analysis and selection of new tools or vendors that will help support the content and merchandising functions of the company is required. Mapping out workflows for content lifecycle management processes involving approvals that the platform needs to support.Experience with on-site search systemsExperience managing internal staff and external resources. Excellent team skills: communication, organization, collaboration. Strong Project Management skills are required.Compensation100K - 140K

To Apply to this job go to http://www.GadBall.com or click here

Our client is seeking a Database Analyst to do trend analysis and manage data. Contractor will analyze complex data systems and document data elements, data flow, relationships and dependencies. Develop automated and reusable routine for extracting requested information from database systems. Compile detailed reports using data reporting tools, and making recommendations based on their findings. The consultant will be working in partnership with business analysts, data architects and database developers to build data transactional and warehousing systems. The contractor must have industry experience in Benefits Communication, Enrollment and Administration Solutions<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Benefits Communication, Enrollment and Administration Solutions industry experience is required. 4+ years as a Database Analyst. Strong analytical, quantitative and problem-solving abilities are required for this position.

To Apply to this job go to http://www.GadBall.com or click here

Oracle Applications DBA project for 3-6 month. Our client is seeking an experienced Oracle Apps DBA who has executed at least one upgrade of Oracle E-Business suite and who also has good communication skills and can lead the technical side of the project. The client is located in Chicago, IL and they are upgrading Oracle Applications (Financials, Manufacturing, Order Management) from release 11.5.9 to 11.5.10. In addition, the candidate needs to have good experience with Solaris and Linux operating systems.
Experience: Must have a minimum of 3 years work related experience. Corp to Corp, H1B sponsor, and Recruiting agencies will NOT be considered. Thank you.

To Apply to this job go to http://www.GadBall.com or click here

SHORT SCOOP: 8+ yrs of Linux/UNIX (Solaris 10), strong exp w/ Sun x86 & x64 hardware. Network file systems & storage (SAN, NAS, NFS) exp. Exp automating server builds, Jumpstat, Kickstart, config mgmnt, patching, & software deployment. POSITION DESCRIPTION:* Architect, build, maintain, and support flexible, scalable, robust systems UNIX infrastructure* Provide third party and internal trading system application support for UNIX systems* Interact closely with developers and traders to improve UNIX architecture and operations * Work with other IT engineers to research and implement new technologies * Create and maintain system documentationQUALIFICATIONS: * Bachelor's degree in Computer Science, Engineering or related field or equivalent professional experience* 8+ years exp with Linux/UNIX (Solaris 10) * Experience with monitoring and tuning system and network performances * Skilled with Sun x86 and x64 hardware* Experience in network file systems and storage including SAN, NAS, and NFS * Hands-on experience with automating server builds, Jumpstat, Kickstart, configuration management, patching, and software deployment* Advanced scripting skills* Background in networking architecture and troubleshooting * Capable of managing multiple projects and integrating new project requirements effectively * Willingness to work off hours and early morning hours when required and pager rotation-- PREFERRED -- * Experience with Sun Cluster, mail systems, and major trading exchanges, as well as relational database administration (Sybase, MySQL)* Understanding of financial markets and trading systems

To Apply to this job go to http://www.GadBall.com or click here

Our client in Downtown Chicago is looking for a Hyperion expert, who can improve the Hyperion and PeopleSoft EPM application and maintenance. The ideal Hyperion developer must be able to enhance overall system performance and responsiveness; promote consistency, reliability and stability in the overall approach. The ideal candidate must be able to take leadership of the system transition to support/maintenance team and development of Hyperion System 9 Essbase cubes and related Informatica, UNIX and MAXL processes, assistance with Interactive and Financial Reporting and Web Analysis and related system enhancements, the Project Modifications related to BO Migration, PBF and Dashboards and some aspects of maintenance and support.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The Hyperion developer must have experience in analyzing and designing the process and customizations required to allow Hyperion Essbase databases and associated processes, to meet all the requirements. He /she will have to determine approach and provide design, build and deploy solution for Hyperion Essbase cubes and related MaxL and Unix processes; create Informatica ETL processed in support of the Hyperion Cubes; assists with creation of the Hyperion System 9 based Financial Reports; backfill for Support Team positions when required.

The ideal candidate must have strong knowledge of PeopleSoft EPM (Enterprise Warehouse) ver 8.8; Hyperion System 9: Analytical Services, Interactive Reporting, Financial Reporting; WebAnalysis and Planning 9.3.3; Hyperion System 9; Unix/Solaris 9; Oracle 10i; Oracle 9i

To Apply to this job go to http://www.GadBall.com or click here

Oracle Applications DBA project for 3-6 month. Our client is seeking an experienced Oracle Apps DBA who has executed at least one upgrade of Oracle E-Business suite and who also has good communication skills and can lead the technical side of the project. The client is located in Chicago, IL and they are upgrading Oracle Applications (Financials, Manufacturing, Order Management) from release 11.5.9 to 11.5.10. In addition, the candidate needs to have good experience with Solaris and Linux operating systems.
Experience: Must have a minimum of 3 years work related experience. Corp to Corp, H1B sponsor, and Recruiting agencies will NOT be considered. Thank you.

To Apply to this job go to http://www.GadBall.com or click here

Performance and performance testing management
File transmission and automation Knowledge of NDM (most important), SFTP and Control-M (scheduling), development experience with these tools is a significant plus
Will be managing resources for this project both onshore and offshore. Up to approx 13 total resources at one time.
The candidate will have the responsibility of managing the File Transmission/Automation Team. He or she will be responsible for ensuring that good development practices are followed in the File Transmission and Automation space.

This team is responsible for developing NDM, SFTP and Control-M scripts for our Paymentnet3, Legacy Paymentnet, Internal Applications, PaymentnetG and Paymentnet4 environments. He or she will be responsible for ensuring that good programming standards are followed. He or she will be responsible for managing deliverables and the metrics around them.

He or she will report to the Infrastructure Director and will work closely with the Infrastructure Manager who previously held this position and is now managing the Paymentnet4 development.

He or she will also be responsible for managing Performance Testing around both projects and production performance issues. He or she will also work with Kris Franken who is our lead performance and capacity analyst. He or she will be measured on the guidance to and the success of the performance and capacity management team.

Required Skills:
. College degree, or specialized training or equivalent work experience
. Minimum 5 years of relevant work experience
. Software development experience from both a management and development perspective
. Knowledge of NDM, FTP and Control-M, development experience with these tools is a significant plus
. Needs management experience in a software development capacity
. Strong analytical skills and writing skills, to include solid experience in documenting requirements and technical specifications
. Financial experience is a plus
. Production assurance experience is a plus
. Strong time management skills and must be well organized
. Energetic, self-starter requiring little direct supervision
. Ability to lead through influence, especially when working with cross-impacted areas
. Good project management skills; PMP is a plus
. Excellent telephone and conference call etiquette
. Good understanding of infrastructure and infrastructure environments
. Prior experience with the JPMC Production Assurance processes would give the candidate a significant advantage
. Must have excellent oral communication skills


To Apply to this job go to http://www.GadBall.com or click here

eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Senior Security Administrator. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Contact InformationeConsultAmerica - EmaileConsultAmerica - Yahoo Instant Messenger - Skype Instant Messengerhttp://www.eConsultAmerica.com - WebsitePosition DetailsThe Senior Security Administrator is responsible for security administration on all infrastructure platforms that are centrally supported by the corporate IT organization. Primary platforms include, but are not limited to: SAP ERP platform, z/OS Mainframe TopSecret/IDMS/CICS, Microsoft Windows/ADS, AIX Unix, Oracle eBusiness Suite ERP platform, JDA MMS and Enterprise Planning platforms, LDAP, and various RDBMS.In addition to primary security administration responsibilities, this role is also responsible for the identification and implementation of optimizations that drive continuous improvement and productivity around security administration across the administration team. The Senior Security Administrator is responsible for maintaining the security administration documentation repository, and is the primary liaison for Sarbanes-Oxley and other security compliance demands of the corporation.Job Responsibilities:Primary administrator of the new SAP package security model, responsible for day-to-day administration, cross-training of other administrations, and definition of all new operational processes required to support SAP security ongoing;Perform and provide technical mentoring of all security administration request types for Windows (Active Directory), Mainframe TopSecret/IDMS/CICS, UNIX, LDAP, ERP, JDA and RDBMS platforms;Act as the primary escalation point and resolve 3rd level support issues for Security-related escalations on previously mentioned platforms; Lead the ongoing support and management of the P-Synch centralized password reset application;Lead the assembly, delivery of information, and remediation effort coordination as required to facilitate audit or other compliance activities;Lead ongoing maintenance and centralization of the documentation repository for security administration processes and practices;Lead, identify and implement internal initiatives related to team optimizations in the areas of process, SLA, automation, and paperless request management.BEST INDUSTRY - Consumer Packaged GoodsBEST DEPARTMENT - Information Technology
Experience: Bachelors Degree is required.3 - 5 years experience and formal training and/or certification in the specific technologies covered in the responsibilities listed. Experience administering SAP security and Windows security is required. Mainframe security administration experience is highly desirable.We're looking for a candidate with demonstrated aptitude and experience in process and/or technology improvement that drives efficiency and quality in the security administration area.Compensation80K - 90K

To Apply to this job go to http://www.GadBall.com or click here

Graphic Design- Summer Internship

Chicago IL office
Intern will work with the Communication Design Group, assisting other designers with page layout, design, and production of proposals, presentations, and marketing collateral in a fast-paced environment.

Self-motivated individual who can follow-through on assignments with some daily management oversight.

Founded in 1944, Parsons, an engineering and construction firm with revenues exceeding $3.6 billion in 2007, is 100 percent owned by the Employee Stock Ownership Trust. We conquer the toughest logistical challenges and deliver landmark design-build projects across the globe. Our ability to plan, design, construct, and operate diverse facilities and infrastructure systems has satisfied our clients’ needs for more than 60 years. With more than 11,500 employees located worldwide, we team with an increasingly diverse group of global customers and stakeholders while providing dependable services. We measure our success one project at a time by exceeding expectations and satisfying our customers.

PREFERRED EDUCATION/EXPERIENCE:

Junior or senior student working on BA degree in graphic design or communications

SKILLS/COMPETENCIES:

Creative/Technical
· Strong working knowledge of the Adobe Design Suite CS3 (InDesign, Photoshop, Illustrator, and Acrobat)

· Basic working knowledge of Microsoft Office (Word, Excel, PowerPoint)

· Good eye for color and composition

· An understanding of print production a plus

Communication/Time Management
· Strong interpersonal skills; can express and present ideas, listen well, and work in a team


· Solid writing/proofing skills

· Good problem-solving and organizational skills

Experience: Graphic Design- Summer Internship

Chicago IL office
Intern will work with the Communication Design Group, assisting other designers with page layout, design, and production of proposals, presentations, and marketing collateral in a fast-paced environment.

Self-motivated individual who can follow-through on assignments with some daily management oversight.

Founded in 1944, Parsons, an engineering and construction firm with revenues exceeding $3.6 billion in 2007, is 100 percent owned by the Employee Stock Ownership Trust. We conquer the toughest logistical challenges and deliver landmark design-build projects across the globe. Our ability to plan, design, construct, and operate diverse facilities and infrastructure systems has satisfied our clients’ needs for more than 60 years. With more than 11,500 employees located worldwide, we team with an increasingly diverse group of global customers and stakeholders while providing dependable services. We measure our success one project at a time by exceeding expectations and satisfying our customers.

PREFERRED EDUCATION/EXPERIENCE:

Junior or senior student working on BA degree in graphic design or communications

SKILLS/COMPETENCIES:

Creative/Technical
• Strong working knowledge of the Adobe Design Suite CS3 (InDesign, Photoshop, Illustrator, and Acrobat)

• Basic working knowledge of Microsoft Office (Word, Excel, PowerPoint)

• Good eye for color and composition

• An understanding of print production a plus

Communication/Time Management
• Strong interpersonal skills; can express and present ideas, listen well, and work in a team

• Solid writing/proofing skills

• Good problem-solving and organizational skills

To Apply to this job go to http://www.GadBall.com or click here

Our client is seeking a Database Analyst to do trend analysis and manage data. Contractor will analyze complex data systems and document data elements, data flow, relationships and dependencies. Develop automated and reusable routine for extracting requested information from database systems. Compile detailed reports using data reporting tools, and making recommendations based on their findings. The consultant will be working in partnership with business analysts, data architects and database developers to build data transactional and warehousing systems. The contractor must have industry experience in Benefits Communication, Enrollment and Administration Solutions<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Benefits Communication, Enrollment and Administration Solutions industry experience is required. 4+ years as a Database Analyst. Strong analytical, quantitative and problem-solving abilities are required for this position.

To Apply to this job go to http://www.GadBall.com or click here

COMMUNICATIONS COMPUTER SYSTEMS OPERATIONS APPRENTICEAs a Communications Computer Systems Operations Apprentice you will work on microcomputer operations and repair. You will receive hands-on training on personal computers (PCs), communications equipment and local area networks (LANs). Additionally, you will learn how a computer processes information through the use of special-purpose software applications (word processing, spreadsheet development, database management), and how to safeguard classified information when sending and receiving messages via the Department of Defense's secure processing network.Benefits include:- Education assistance- Specialized Information Systems Technology training- 30-days of vacation with pay each year, starting with your first year- Comprehensive medical and dental care for you, your spouse and children- Thrift Savings Plan (similar to a 401K)- Low-cost life insurance- Tax-free housing and food allowances- Opportunity for regular promotions based on skills, abilities, time in service and time in grade- Excellent retirement program after 20 years of continuous serviceAll Air Force careers fields are based on qualifications and job availability.Do you want to learn more about this job? Please click "Apply" to request an info pack.

To Apply to this job go to http://www.GadBall.com or click here

eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Director of Content and Merchandising Systems. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Position DetailsOur client is currently looking for an experienced Director of Content Management and Merchandising Systems to help drive content-related projects and oversee Technical staff. This position requires the ability to direct a variety of diverse ' and sometimes conflicting ' requests, priorities, and activities. Candidate would ideally have experience with project and process management of initiatives that not only encompass technology deliverables, but also close collaboration between functional groups. Candidates will need mature management experience combined with the flexibility to interact with people at all levels.Responsibilities:Managing a content management system for online creative content (eCards, Screen Savers, wallpapers, etc.) and in multiple formats and languages.Manage Search and Web Site Navigation SystemsManage web-based content management delivery system Manage Vendor RelationshipsWork with clients to define new content and merchandising needs, approaches and direction.Define Strategy and Road Map for Content and Merchandising TeamManage the tactical delivery of the technology solutions and provide architectural leadership over those solutionsIdentify and provide appropriate technology staff career paths throughout the organizationBEST INDUSTRY - E-Commerce, InternetBEST DEPARTMENT - Information Systems
Experience: Bachelors Degree is required. Masters Degree is a plus.10+ years experience in software design and web development Demonstrated solid understanding of web-based content management systems and presentation technologies5 years of management experience with a proven track record of managing large teams of technical people is essential in this role.Demonstrated passion for the Internet and the direction it is moving. Understanding of conceptual technical architectureAbility to lead a cross functional team of people in the analysis and selection of new tools or vendors that will help support the content and merchandising functions of the company is required. Mapping out workflows for content lifecycle management processes involving approvals that the platform needs to support.Experience with on-site search systemsExperience managing internal staff and external resources. Excellent team skills: communication, organization, collaboration. Strong Project Management skills are required.Compensation100K - 140K

To Apply to this job go to http://www.GadBall.com or click here

Our client downtown is seeking a Sr. Lead QA Tester (must have worked in a large financial firm) with 10+ years experience. The contractor will need to lead a team, so past experience as a supervisor is pertinent. This will be manual testing, but the client is looking to bring in Mercury Winrunner. Therefore, Winrunner would be experience that is required. The consultant will be managing a group of quality assurance analysts/testers, along with performed the task as well. Establishing quality assurance and/or quality control policies in accordance with best practices and defining benchmarks and measures. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: 10+ years experience QA Lead experience. Hedge Funds, Financial or Trading software experience is required. Candidate must have worked at a large financial firm in order to be the right fit for our client.

To Apply to this job go to http://www.GadBall.com or click here

Our client a downtown Chicago call center located right off the Brown Line is seeking second shift bilingual (English/Spanish) call center representatives.

SUMMARY
Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction.

PRIMARY RESPONSIBILITIES
Answer phones and respond to customer requests.
Place customer orders in computer system.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Other duties as assigned.

ADDITIONAL RESPONSIBILITIES
Provide on-the-job training for new employees.
Generate customer thank you letters.

KNOWLEDGE AND SKILL REQUIREMENTS
Able to read write and speak in English and Spanish.
Exceptional verbal communication skills
Computer literate with the ability to learn customer service software applications.
Duties require professional verbal and written communication skills and the ability to type 40 wpm.
1-3 years of call center experience.


To Apply to this job go to http://www.GadBall.com or click here

eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Senior Security Administrator. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Position DetailsThe Senior Security Administrator is responsible for security administration on all infrastructure platforms that are centrally supported by the corporate IT organization. Primary platforms include, but are not limited to: SAP ERP platform, z/OS Mainframe TopSecret/IDMS/CICS, Microsoft Windows/ADS, AIX Unix, Oracle eBusiness Suite ERP platform, JDA MMS and Enterprise Planning platforms, LDAP, and various RDBMS.In addition to primary security administration responsibilities, this role is also responsible for the identification and implementation of optimizations that drive continuous improvement and productivity around security administration across the administration team. The Senior Security Administrator is responsible for maintaining the security administration documentation repository, and is the primary liaison for Sarbanes-Oxley and other security compliance demands of the corporation.Job Responsibilities:Primary administrator of the new SAP package security model, responsible for day-to-day administration, cross-training of other administrations, and definition of all new operational processes required to support SAP security ongoing;Perform and provide technical mentoring of all security administration request types for Windows (Active Directory), Mainframe TopSecret/IDMS/CICS, UNIX, LDAP, ERP, JDA and RDBMS platforms;Act as the primary escalation point and resolve 3rd level support issues for Security-related escalations on previously mentioned platforms; Lead the ongoing support and management of the P-Synch centralized password reset application;Lead the assembly, delivery of information, and remediation effort coordination as required to facilitate audit or other compliance activities;Lead ongoing maintenance and centralization of the documentation repository for security administration processes and practices;Lead, identify and implement internal initiatives related to team optimizations in the areas of process, SLA, automation, and paperless request management.BEST INDUSTRY - Consumer Packaged GoodsBEST DEPARTMENT - Information Technology
Experience: Bachelors Degree is required.3 - 5 years experience and formal training and/or certification in the specific technologies covered in the responsibilities listed. Experience administering SAP security and Windows security is required. Mainframe security administration experience is highly desirable.We're looking for a candidate with demonstrated aptitude and experience in process and/or technology improvement that drives efficiency and quality in the security administration area.Compensation80K - 90K

To Apply to this job go to http://www.GadBall.com or click here

Our client a downtown Chicago call center located right off the Brown Line is seeking bilingual (English/Spanish) call center representatives.

SUMMARY
Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction.

PRIMARY RESPONSIBILITIES
Answer phones and respond to customer requests.
Place customer orders in computer system.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Other duties as assigned.

ADDITIONAL RESPONSIBILITIES
Provide on-the-job training for new employees.
Generate customer thank you letters.

KNOWLEDGE AND SKILL REQUIREMENTS
Able to read write and speak in English and Spanish.
Exceptional verbal communication skills
Computer literate with the ability to learn customer service software applications.
Duties require professional verbal and written communication skills and the ability to type 40 wpm.
Ability to work weekends and holidays.
1-3 years of call center experience.


To Apply to this job go to http://www.GadBall.com or click here

SHORT SCOOP: 8+ yrs of Linux/UNIX (Solaris 10), strong exp w/ Sun x86 & x64 hardware. Network file systems & storage (SAN, NAS, NFS) exp. Exp automating server builds, Jumpstat, Kickstart, config mgmnt, patching, & software deployment. POSITION DESCRIPTION:* Architect, build, maintain, and support flexible, scalable, robust systems UNIX infrastructure* Provide third party and internal trading system application support for UNIX systems* Interact closely with developers and traders to improve UNIX architecture and operations * Work with other IT engineers to research and implement new technologies * Create and maintain system documentationQUALIFICATIONS: * Bachelor's degree in Computer Science, Engineering or related field or equivalent professional experience* 8+ years exp with Linux/UNIX (Solaris 10) * Experience with monitoring and tuning system and network performances * Skilled with Sun x86 and x64 hardware* Experience in network file systems and storage including SAN, NAS, and NFS * Hands-on experience with automating server builds, Jumpstat, Kickstart, configuration management, patching, and software deployment* Advanced scripting skills* Background in networking architecture and troubleshooting * Capable of managing multiple projects and integrating new project requirements effectively * Willingness to work off hours and early morning hours when required and pager rotation-- PREFERRED -- * Experience with Sun Cluster, mail systems, and major trading exchanges, as well as relational database administration (Sybase, MySQL)* Understanding of financial markets and trading systems

To Apply to this job go to http://www.GadBall.com or click here

SHORT SCOOP: 8+ yrs of Linux/UNIX (Solaris 10), strong exp w/ Sun x86 & x64 hardware. Network file systems & storage (SAN, NAS, NFS) exp. Exp automating server builds, Jumpstat, Kickstart, config mgmnt, patching, & software deployment. POSITION DESCRIPTION:* Architect, build, maintain, and support flexible, scalable, robust systems UNIX infrastructure* Provide third party and internal trading system application support for UNIX systems* Interact closely with developers and traders to improve UNIX architecture and operations * Work with other IT engineers to research and implement new technologies * Create and maintain system documentationQUALIFICATIONS: * Bachelor's degree in Computer Science, Engineering or related field or equivalent professional experience* 8+ years exp with Linux/UNIX (Solaris 10) * Experience with monitoring and tuning system and network performances * Skilled with Sun x86 and x64 hardware* Experience in network file systems and storage including SAN, NAS, and NFS * Hands-on experience with automating server builds, Jumpstat, Kickstart, configuration management, patching, and software deployment* Advanced scripting skills* Background in networking architecture and troubleshooting * Capable of managing multiple projects and integrating new project requirements effectively * Willingness to work off hours and early morning hours when required and pager rotation-- PREFERRED -- * Experience with Sun Cluster, mail systems, and major trading exchanges, as well as relational database administration (Sybase, MySQL)* Understanding of financial markets and trading systems

To Apply to this job go to http://www.GadBall.com or click here

eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Senior Security Administrator. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Contact InformationeConsultAmerica - EmaileConsultAmerica - Yahoo Instant Messenger - Skype Instant Messengerhttp://www.eConsultAmerica.com - WebsitePosition DetailsThe Senior Security Administrator is responsible for security administration on all infrastructure platforms that are centrally supported by the corporate IT organization. Primary platforms include, but are not limited to: SAP ERP platform, z/OS Mainframe TopSecret/IDMS/CICS, Microsoft Windows/ADS, AIX Unix, Oracle eBusiness Suite ERP platform, JDA MMS and Enterprise Planning platforms, LDAP, and various RDBMS.In addition to primary security administration responsibilities, this role is also responsible for the identification and implementation of optimizations that drive continuous improvement and productivity around security administration across the administration team. The Senior Security Administrator is responsible for maintaining the security administration documentation repository, and is the primary liaison for Sarbanes-Oxley and other security compliance demands of the corporation.Job Responsibilities:Primary administrator of the new SAP package security model, responsible for day-to-day administration, cross-training of other administrations, and definition of all new operational processes required to support SAP security ongoing;Perform and provide technical mentoring of all security administration request types for Windows (Active Directory), Mainframe TopSecret/IDMS/CICS, UNIX, LDAP, ERP, JDA and RDBMS platforms;Act as the primary escalation point and resolve 3rd level support issues for Security-related escalations on previously mentioned platforms; Lead the ongoing support and management of the P-Synch centralized password reset application;Lead the assembly, delivery of information, and remediation effort coordination as required to facilitate audit or other compliance activities;Lead ongoing maintenance and centralization of the documentation repository for security administration processes and practices;Lead, identify and implement internal initiatives related to team optimizations in the areas of process, SLA, automation, and paperless request management.BEST INDUSTRY - Consumer Packaged GoodsBEST DEPARTMENT - Information Technology
Experience: Bachelors Degree is required.3 - 5 years experience and formal training and/or certification in the specific technologies covered in the responsibilities listed. Experience administering SAP security and Windows security is required. Mainframe security administration experience is highly desirable.We're looking for a candidate with demonstrated aptitude and experience in process and/or technology improvement that drives efficiency and quality in the security administration area.Compensation80K - 90K

To Apply to this job go to http://www.GadBall.com or click here

eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Senior Security Administrator. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Position DetailsThe Senior Security Administrator is responsible for security administration on all infrastructure platforms that are centrally supported by the corporate IT organization. Primary platforms include, but are not limited to: SAP ERP platform, z/OS Mainframe TopSecret/IDMS/CICS, Microsoft Windows/ADS, AIX Unix, Oracle eBusiness Suite ERP platform, JDA MMS and Enterprise Planning platforms, LDAP, and various RDBMS.In addition to primary security administration responsibilities, this role is also responsible for the identification and implementation of optimizations that drive continuous improvement and productivity around security administration across the administration team. The Senior Security Administrator is responsible for maintaining the security administration documentation repository, and is the primary liaison for Sarbanes-Oxley and other security compliance demands of the corporation.Job Responsibilities:Primary administrator of the new SAP package security model, responsible for day-to-day administration, cross-training of other administrations, and definition of all new operational processes required to support SAP security ongoing;Perform and provide technical mentoring of all security administration request types for Windows (Active Directory), Mainframe TopSecret/IDMS/CICS, UNIX, LDAP, ERP, JDA and RDBMS platforms;Act as the primary escalation point and resolve 3rd level support issues for Security-related escalations on previously mentioned platforms; Lead the ongoing support and management of the P-Synch centralized password reset application;Lead the assembly, delivery of information, and remediation effort coordination as required to facilitate audit or other compliance activities;Lead ongoing maintenance and centralization of the documentation repository for security administration processes and practices;Lead, identify and implement internal initiatives related to team optimizations in the areas of process, SLA, automation, and paperless request management.BEST INDUSTRY - Consumer Packaged GoodsBEST DEPARTMENT - Information Technology
Experience: Bachelors Degree is required.3 - 5 years experience and formal training and/or certification in the specific technologies covered in the responsibilities listed. Experience administering SAP security and Windows security is required. Mainframe security administration experience is highly desirable.We're looking for a candidate with demonstrated aptitude and experience in process and/or technology improvement that drives efficiency and quality in the security administration area.Compensation80K - 90K

To Apply to this job go to http://www.GadBall.com or click here

Performance and performance testing management
File transmission and automation Knowledge of NDM (most important), SFTP and Control-M (scheduling), development experience with these tools is a significant plus
Will be managing resources for this project both onshore and offshore. Up to approx 13 total resources at one time.
The candidate will have the responsibility of managing the File Transmission/Automation Team. He or she will be responsible for ensuring that good development practices are followed in the File Transmission and Automation space.

This team is responsible for developing NDM, SFTP and Control-M scripts for our Paymentnet3, Legacy Paymentnet, Internal Applications, PaymentnetG and Paymentnet4 environments. He or she will be responsible for ensuring that good programming standards are followed. He or she will be responsible for managing deliverables and the metrics around them.

He or she will report to the Infrastructure Director and will work closely with the Infrastructure Manager who previously held this position and is now managing the Paymentnet4 development.

He or she will also be responsible for managing Performance Testing around both projects and production performance issues. He or she will also work with Kris Franken who is our lead performance and capacity analyst. He or she will be measured on the guidance to and the success of the performance and capacity management team.

Required Skills:
. College degree, or specialized training or equivalent work experience
. Minimum 5 years of relevant work experience
. Software development experience from both a management and development perspective
. Knowledge of NDM, FTP and Control-M, development experience with these tools is a significant plus
. Needs management experience in a software development capacity
. Strong analytical skills and writing skills, to include solid experience in documenting requirements and technical specifications
. Financial experience is a plus
. Production assurance experience is a plus
. Strong time management skills and must be well organized
. Energetic, self-starter requiring little direct supervision
. Ability to lead through influence, especially when working with cross-impacted areas
. Good project management skills; PMP is a plus
. Excellent telephone and conference call etiquette
. Good understanding of infrastructure and infrastructure environments
. Prior experience with the JPMC Production Assurance processes would give the candidate a significant advantage
. Must have excellent oral communication skills


To Apply to this job go to http://www.GadBall.com or click here

COMMUNICATIONS COMPUTER SYSTEMS OPERATIONS APPRENTICEAs a Communications Computer Systems Operations Apprentice you will work on microcomputer operations and repair. You will receive hands-on training on personal computers (PCs), communications equipment and local area networks (LANs). Additionally, you will learn how a computer processes information through the use of special-purpose software applications (word processing, spreadsheet development, database management), and how to safeguard classified information when sending and receiving messages via the Department of Defense's secure processing network.Benefits include:- Education assistance- Specialized Information Systems Technology training- 30-days of vacation with pay each year, starting with your first year- Comprehensive medical and dental care for you, your spouse and children- Thrift Savings Plan (similar to a 401K)- Low-cost life insurance- Tax-free housing and food allowances- Opportunity for regular promotions based on skills, abilities, time in service and time in grade- Excellent retirement program after 20 years of continuous serviceAll Air Force careers fields are based on qualifications and job availability.Do you want to learn more about this job? Please click "Apply" to request an info pack.

To Apply to this job go to http://www.GadBall.com or click here

Our client downtown is seeking a Sr. QA Tester with 10+ years experience. The contractor will need to lead a team, so past experience as a supervisor is pertinent. This will be manual testing, but the client is looking to bring in Mercury Winrunner. Therefore, Winrunner would be experience that is required. The consultant will be managing a group of quality assurance analysts/testers, along with performed the task as well. Establishing quality assurance and/or quality control policies in accordance with best practices and defining benchmarks and measures. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: 10+ years experience QA Lead experience. Hedge Funds, Financial or Trading software experience is required.

To Apply to this job go to http://www.GadBall.com or click here

Graphic Design- Summer Internship

Chicago IL office
Intern will work with the Communication Design Group, assisting other designers with page layout, design, and production of proposals, presentations, and marketing collateral in a fast-paced environment.

Self-motivated individual who can follow-through on assignments with some daily management oversight.

Founded in 1944, Parsons, an engineering and construction firm with revenues exceeding $3.6 billion in 2007, is 100 percent owned by the Employee Stock Ownership Trust. We conquer the toughest logistical challenges and deliver landmark design-build projects across the globe. Our ability to plan, design, construct, and operate diverse facilities and infrastructure systems has satisfied our clients’ needs for more than 60 years. With more than 11,500 employees located worldwide, we team with an increasingly diverse group of global customers and stakeholders while providing dependable services. We measure our success one project at a time by exceeding expectations and satisfying our customers.

PREFERRED EDUCATION/EXPERIENCE:

Junior or senior student working on BA degree in graphic design or communications

SKILLS/COMPETENCIES:

Creative/Technical
· Strong working knowledge of the Adobe Design Suite CS3 (InDesign, Photoshop, Illustrator, and Acrobat)

· Basic working knowledge of Microsoft Office (Word, Excel, PowerPoint)

· Good eye for color and composition

· An understanding of print production a plus

Communication/Time Management
· Strong interpersonal skills; can express and present ideas, listen well, and work in a team


· Solid writing/proofing skills

· Good problem-solving and organizational skills

Experience: Graphic Design- Summer Internship

Chicago IL office
Intern will work with the Communication Design Group, assisting other designers with page layout, design, and production of proposals, presentations, and marketing collateral in a fast-paced environment.

Self-motivated individual who can follow-through on assignments with some daily management oversight.

Founded in 1944, Parsons, an engineering and construction firm with revenues exceeding $3.6 billion in 2007, is 100 percent owned by the Employee Stock Ownership Trust. We conquer the toughest logistical challenges and deliver landmark design-build projects across the globe. Our ability to plan, design, construct, and operate diverse facilities and infrastructure systems has satisfied our clients’ needs for more than 60 years. With more than 11,500 employees located worldwide, we team with an increasingly diverse group of global customers and stakeholders while providing dependable services. We measure our success one project at a time by exceeding expectations and satisfying our customers.

PREFERRED EDUCATION/EXPERIENCE:

Junior or senior student working on BA degree in graphic design or communications

SKILLS/COMPETENCIES:

Creative/Technical
• Strong working knowledge of the Adobe Design Suite CS3 (InDesign, Photoshop, Illustrator, and Acrobat)

• Basic working knowledge of Microsoft Office (Word, Excel, PowerPoint)

• Good eye for color and composition

• An understanding of print production a plus

Communication/Time Management
• Strong interpersonal skills; can express and present ideas, listen well, and work in a team

• Solid writing/proofing skills

• Good problem-solving and organizational skills

To Apply to this job go to http://www.GadBall.com or click here

eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Director of Content and Merchandising Systems. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Position DetailsOur client is currently looking for an experienced Director of Content Management and Merchandising Systems to help drive content-related projects and oversee Technical staff. This position requires the ability to direct a variety of diverse ' and sometimes conflicting ' requests, priorities, and activities. Candidate would ideally have experience with project and process management of initiatives that not only encompass technology deliverables, but also close collaboration between functional groups. Candidates will need mature management experience combined with the flexibility to interact with people at all levels.Responsibilities:Managing a content management system for online creative content (eCards, Screen Savers, wallpapers, etc.) and in multiple formats and languages.Manage Search and Web Site Navigation SystemsManage web-based content management delivery system Manage Vendor RelationshipsWork with clients to define new content and merchandising needs, approaches and direction.Define Strategy and Road Map for Content and Merchandising TeamManage the tactical delivery of the technology solutions and provide architectural leadership over those solutionsIdentify and provide appropriate technology staff career paths throughout the organizationBEST INDUSTRY - E-Commerce, InternetBEST DEPARTMENT - Information Systems
Experience: Bachelors Degree is required. Masters Degree is a plus.10+ years experience in software design and web development Demonstrated solid understanding of web-based content management systems and presentation technologies5 years of management experience with a proven track record of managing large teams of technical people is essential in this role.Demonstrated passion for the Internet and the direction it is moving. Understanding of conceptual technical architectureAbility to lead a cross functional team of people in the analysis and selection of new tools or vendors that will help support the content and merchandising functions of the company is required. Mapping out workflows for content lifecycle management processes involving approvals that the platform needs to support.Experience with on-site search systemsExperience managing internal staff and external resources. Excellent team skills: communication, organization, collaboration. Strong Project Management skills are required.Compensation100K - 140K

To Apply to this job go to http://www.GadBall.com or click here

Our client in Downtown Chicago is looking for a Hyperion expert, who can improve the Hyperion and PeopleSoft EPM application and maintenance. The ideal Hyperion developer must be able to enhance overall system performance and responsiveness; promote consistency, reliability and stability in the overall approach. The ideal candidate must be able to take leadership of the system transition to support/maintenance team and development of Hyperion System 9 Essbase cubes and related Informatica, UNIX and MAXL processes, assistance with Interactive and Financial Reporting and Web Analysis and related system enhancements, the Project Modifications related to BO Migration, PBF and Dashboards and some aspects of maintenance and support.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The Hyperion developer must have experience in analyzing and designing the process and customizations required to allow Hyperion Essbase databases and associated processes, to meet all the requirements. He /she will have to determine approach and provide design, build and deploy solution for Hyperion Essbase cubes and related MaxL and Unix processes; create Informatica ETL processed in support of the Hyperion Cubes; assists with creation of the Hyperion System 9 based Financial Reports; backfill for Support Team positions when required.

The ideal candidate must have strong knowledge of PeopleSoft EPM (Enterprise Warehouse) ver 8.8; Hyperion System 9: Analytical Services, Interactive Reporting, Financial Reporting; WebAnalysis and Planning 9.3.3; Hyperion System 9; Unix/Solaris 9; Oracle 10i; Oracle 9i

To Apply to this job go to http://www.GadBall.com or click here

Our client is seeking a Database Analyst to do trend analysis and manage data. Contractor will analyze complex data systems and document data elements, data flow, relationships and dependencies. Develop automated and reusable routine for extracting requested information from database systems. Compile detailed reports using data reporting tools, and making recommendations based on their findings. The consultant will be working in partnership with business analysts, data architects and database developers to build data transactional and warehousing systems. The contractor must have industry experience in Benefits Communication, Enrollment and Administration Solutions<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Benefits Communication, Enrollment and Administration Solutions industry experience is required. 4+ years as a Database Analyst. Strong analytical, quantitative and problem-solving abilities are required for this position.

To Apply to this job go to http://www.GadBall.com or click here

Our client a downtown Chicago call center located right off the Brown Line is seeking bilingual (English/Spanish) call center representatives.

SUMMARY
Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction.

PRIMARY RESPONSIBILITIES
Answer phones and respond to customer requests.
Place customer orders in computer system.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Other duties as assigned.

ADDITIONAL RESPONSIBILITIES
Provide on-the-job training for new employees.
Generate customer thank you letters.

KNOWLEDGE AND SKILL REQUIREMENTS
Able to read write and speak in English and Spanish.
Exceptional verbal communication skills
Computer literate with the ability to learn customer service software applications.
Duties require professional verbal and written communication skills and the ability to type 40 wpm.
Ability to work weekends and holidays.
1-3 years of call center experience.


To Apply to this job go to http://www.GadBall.com or click here

Our client a downtown Chicago call center located right off the Brown Line is seeking second shift bilingual (English/Spanish) call center representatives.

SUMMARY
Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction.

PRIMARY RESPONSIBILITIES
Answer phones and respond to customer requests.
Place customer orders in computer system.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Other duties as assigned.

ADDITIONAL RESPONSIBILITIES
Provide on-the-job training for new employees.
Generate customer thank you letters.

KNOWLEDGE AND SKILL REQUIREMENTS
Able to read write and speak in English and Spanish.
Exceptional verbal communication skills
Computer literate with the ability to learn customer service software applications.
Duties require professional verbal and written communication skills and the ability to type 40 wpm.
1-3 years of call center experience.


To Apply to this job go to http://www.GadBall.com or click here

Oracle Applications DBA project for 3-6 month. Our client is seeking an experienced Oracle Apps DBA who has executed at least one upgrade of Oracle E-Business suite and who also has good communication skills and can lead the technical side of the project. The client is located in Chicago, IL and they are upgrading Oracle Applications (Financials, Manufacturing, Order Management) from release 11.5.9 to 11.5.10. In addition, the candidate needs to have good experience with Solaris and Linux operating systems.
Experience: Must have a minimum of 3 years work related experience. Corp to Corp, H1B sponsor, and Recruiting agencies will NOT be considered. Thank you.

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Our client is seeking a Database Analyst to do trend analysis and manage data. Contractor will analyze complex data systems and document data elements, data flow, relationships and dependencies. Develop automated and reusable routine for extracting requested information from database systems. Compile detailed reports using data reporting tools, and making recommendations based on their findings. The consultant will be working in partnership with business analysts, data architects and database developers to build data transactional and warehousing systems. The contractor must have industry experience in Benefits Communication, Enrollment and Administration Solutions<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Benefits Communication, Enrollment and Administration Solutions industry experience is required. 4+ years as a Database Analyst. Strong analytical, quantitative and problem-solving abilities are required for this position.

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Our client a major entertainment network located in downtown Chicago is seeking a Graphic Designer to create digital sales sheets for a 2 month contract position.

Qualifications:

Expert level PowerPoint.
Strong Publisher, Photoshop and Excel
2-5 years of graphics design experience in a creative environment
Ability to work well independently
Must provided work samples



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Performance and performance testing management
File transmission and automation Knowledge of NDM (most important), SFTP and Control-M (scheduling), development experience with these tools is a significant plus
Will be managing resources for this project both onshore and offshore. Up to approx 13 total resources at one time.
The candidate will have the responsibility of managing the File Transmission/Automation Team. He or she will be responsible for ensuring that good development practices are followed in the File Transmission and Automation space.

This team is responsible for developing NDM, SFTP and Control-M scripts for our Paymentnet3, Legacy Paymentnet, Internal Applications, PaymentnetG and Paymentnet4 environments. He or she will be responsible for ensuring that good programming standards are followed. He or she will be responsible for managing deliverables and the metrics around them.

He or she will report to the Infrastructure Director and will work closely with the Infrastructure Manager who previously held this position and is now managing the Paymentnet4 development.

He or she will also be responsible for managing Performance Testing around both projects and production performance issues. He or she will also work with Kris Franken who is our lead performance and capacity analyst. He or she will be measured on the guidance to and the success of the performance and capacity management team.

Required Skills:
. College degree, or specialized training or equivalent work experience
. Minimum 5 years of relevant work experience
. Software development experience from both a management and development perspective
. Knowledge of NDM, FTP and Control-M, development experience with these tools is a significant plus
. Needs management experience in a software development capacity
. Strong analytical skills and writing skills, to include solid experience in documenting requirements and technical specifications
. Financial experience is a plus
. Production assurance experience is a plus
. Strong time management skills and must be well organized
. Energetic, self-starter requiring little direct supervision
. Ability to lead through influence, especially when working with cross-impacted areas
. Good project management skills; PMP is a plus
. Excellent telephone and conference call etiquette
. Good understanding of infrastructure and infrastructure environments
. Prior experience with the JPMC Production Assurance processes would give the candidate a significant advantage
. Must have excellent oral communication skills


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eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Senior Security Administrator. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Contact InformationeConsultAmerica - EmaileConsultAmerica - Yahoo Instant Messenger - Skype Instant Messengerhttp://www.eConsultAmerica.com - WebsitePosition DetailsThe Senior Security Administrator is responsible for security administration on all infrastructure platforms that are centrally supported by the corporate IT organization. Primary platforms include, but are not limited to: SAP ERP platform, z/OS Mainframe TopSecret/IDMS/CICS, Microsoft Windows/ADS, AIX Unix, Oracle eBusiness Suite ERP platform, JDA MMS and Enterprise Planning platforms, LDAP, and various RDBMS.In addition to primary security administration responsibilities, this role is also responsible for the identification and implementation of optimizations that drive continuous improvement and productivity around security administration across the administration team. The Senior Security Administrator is responsible for maintaining the security administration documentation repository, and is the primary liaison for Sarbanes-Oxley and other security compliance demands of the corporation.Job Responsibilities:Primary administrator of the new SAP package security model, responsible for day-to-day administration, cross-training of other administrations, and definition of all new operational processes required to support SAP security ongoing;Perform and provide technical mentoring of all security administration request types for Windows (Active Directory), Mainframe TopSecret/IDMS/CICS, UNIX, LDAP, ERP, JDA and RDBMS platforms;Act as the primary escalation point and resolve 3rd level support issues for Security-related escalations on previously mentioned platforms; Lead the ongoing support and management of the P-Synch centralized password reset application;Lead the assembly, delivery of information, and remediation effort coordination as required to facilitate audit or other compliance activities;Lead ongoing maintenance and centralization of the documentation repository for security administration processes and practices;Lead, identify and implement internal initiatives related to team optimizations in the areas of process, SLA, automation, and paperless request management.BEST INDUSTRY - Consumer Packaged GoodsBEST DEPARTMENT - Information Technology
Experience: Bachelors Degree is required.3 - 5 years experience and formal training and/or certification in the specific technologies covered in the responsibilities listed. Experience administering SAP security and Windows security is required. Mainframe security administration experience is highly desirable.We're looking for a candidate with demonstrated aptitude and experience in process and/or technology improvement that drives efficiency and quality in the security administration area.Compensation80K - 90K

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eConsultAmerica is a preferred vendor supplier on retainer with our client is the world's largest publicly owned creator, manufacturer and distributor of social expression products. Our client is seeking an experienced and savvy Director of Content and Merchandising Systems. This position will be based in Cleveland, OH. There will be a full relocation package offered to the successful candidate. If you are interested please forward a brief cover-letter and your updated resume and we will respond back within one (1) business day. US Citizens only apply. Position DetailsOur client is currently looking for an experienced Director of Content Management and Merchandising Systems to help drive content-related projects and oversee Technical staff. This position requires the ability to direct a variety of diverse ' and sometimes conflicting ' requests, priorities, and activities. Candidate would ideally have experience with project and process management of initiatives that not only encompass technology deliverables, but also close collaboration between functional groups. Candidates will need mature management experience combined with the flexibility to interact with people at all levels.Responsibilities:Managing a content management system for online creative content (eCards, Screen Savers, wallpapers, etc.) and in multiple formats and languages.Manage Search and Web Site Navigation SystemsManage web-based content management delivery system Manage Vendor RelationshipsWork with clients to define new content and merchandising needs, approaches and direction.Define Strategy and Road Map for Content and Merchandising TeamManage the tactical delivery of the technology solutions and provide architectural leadership over those solutionsIdentify and provide appropriate technology staff career paths throughout the organizationBEST INDUSTRY - E-Commerce, InternetBEST DEPARTMENT - Information Systems
Experience: Bachelors Degree is required. Masters Degree is a plus.10+ years experience in software design and web development Demonstrated solid understanding of web-based content management systems and presentation technologies5 years of management experience with a proven track record of managing large teams of technical people is essential in this role.Demonstrated passion for the Internet and the direction it is moving. Understanding of conceptual technical architectureAbility to lead a cross functional team of people in the analysis and selection of new tools or vendors that will help support the content and merchandising functions of the company is required. Mapping out workflows for content lifecycle management processes involving approvals that the platform needs to support.Experience with on-site search systemsExperience managing internal staff and external resources. Excellent team skills: communication, organization, collaboration. Strong Project Management skills are required.Compensation100K - 140K

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Our client in Downtown Chicago is looking for a Hyperion expert, who can improve the Hyperion and PeopleSoft EPM application and maintenance. The ideal Hyperion developer must be able to enhance overall system performance and responsiveness; promote consistency, reliability and stability in the overall approach. The ideal candidate must be able to take leadership of the system transition to support/maintenance team and development of Hyperion System 9 Essbase cubes and related Informatica, UNIX and MAXL processes, assistance with Interactive and Financial Reporting and Web Analysis and related system enhancements, the Project Modifications related to BO Migration, PBF and Dashboards and some aspects of maintenance and support.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The Hyperion developer must have experience in analyzing and designing the process and customizations required to allow Hyperion Essbase databases and associated processes, to meet all the requirements. He /she will have to determine approach and provide design, build and deploy solution for Hyperion Essbase cubes and related MaxL and Unix processes; create Informatica ETL processed in support of the Hyperion Cubes; assists with creation of the Hyperion System 9 based Financial Reports; backfill for Support Team positions when required.

The ideal candidate must have strong knowledge of PeopleSoft EPM (Enterprise Warehouse) ver 8.8; Hyperion System 9: Analytical Services, Interactive Reporting, Financial Reporting; WebAnalysis and Planning 9.3.3; Hyperion System 9; Unix/Solaris 9; Oracle 10i; Oracle 9i

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