JOB DESCRIPTION

Maintain MS Exchange, Sonic Wall firewall and overall network security

Plan, install and configure network servers

Connectivity duties include maintaining and establishing remote connection to internal VPN, establishing and maintaining VPN tunnels to remote locations, and configuring and maintaining T1 connections to remote locations

General network duties include maintaining network backups, office-wide anti-virus and spam filtering, active directory server, and fileservers.

Perform second level help desk

Monitor network activities such as email and internet

Monitor Network logs and network log checklists

QUALIFICATIONS
Knowledge of CUBS or other collection system
SAS 70 or equivalent knowledge is recommended
Unix knowledge is a plus
Candidate must be have strong organizational skills
Ability to work some evenings and weekends
Knowledge of FDCPA and HIPAA a plus

EDUCATION/EXPERIENCE
Minimum education: College degree preferred
MCSE certification
3 years experience working as network administrator


To Apply to this job go to http://www.GadBall.com or click here

Stable and growing outsourced call center is seeking Bilingual Client Care Representatives to join their team! Requirements below absolutely must be met--qualified candidates will be contacted directly after applying!

Note: There are both part-time and full-time openings. Both types of positions *require* availability every day of the week (including Saturday, Sunday, *and* holidays), flexibility to work evenings, and flexibility to have a changing schedule on a weekly or biweekly basis.

You will be taking inbound calls to provide superior customer service in the capacities of taking orders, general customer service and question-answer resolution, after-hours telephone answering services, etc.

~ You must have at least 2 years of experience in customer service requiring high-volume customer satisfaction. Experience working partially or completely over the telephone a plus.
~ You *must* be fully bilingual in English and Spanish.
~ You must have basic computer skills and be able to type 25-30 wpm at least.
~ You must demonstrate excellent, upbeat, and positive customer service over the phone and provide at least two professional references to verify your customer service skills. Demonstrated job stability and key success stories in customer satisfaction are important to note.
~ This position pays $9-10/hour, and long-term potential for growth and training exist.

Please submit your resume for review today--qualified candidates will be contacted to schedule an interview!

To Apply to this job go to http://www.GadBall.com or click here

Performs and coordinates the analysis and design of business systems. Develops and maintains a thorough understanding of the needs of the assigned customer group from the business and technical perspective. Works closely with clients and with other system groups to capture business requirements and see them through implementation. Develops and executes systems testing. Acts as a liaison between the business user groups and the technical systems groups.
Experience: Rational
RequisitePro
Business Systems Analysis
OO Analysis







To Apply to this job go to http://www.GadBall.com or click here

Our Chicago,Illinois based Financial Services Client currently seeks a Sr. JAVA Developer with WEBSPHERE for DIRECT-HIRE.-- MUST HAVE A GREEN CARD, EAD or be a US CITIZEN (NO EXCEPTIONS!)-- WE ARE UNABLE TO SPONSER OR TRANSFER H1B-VISA'S-- PLEASE!! NO CONSULTANTS, 3RD PARTIES, INDEPENDANTS, C2C-- NO PAID RELOCATION IS OFFERED WITH THIS OPPORTUNITYCompetitive salary, performance bonuses, and a great benefits package including: medical, dental, vision, 401K, paid vacation, sickness and disability benefits, life insurance, tuition reimbursement, along with a casual work environment and dress code.================================================================================SUMMARY:The candidate will be a J2EE developer working on a global front end web portal (Websphere). The role involves the development, design, support and continued integration of products throughout its lifecycle. The position will involve working with external vendors and internal clients.RESPONSIBILITIES:-Design, develop and implement a 3-tired enterprise application within the J2EE framework and POJO stack -Unit testing of developed solutions -Assist in development of framework and architectural component -Mentoring the development team on SDLC -Create and maintain technical documentation. -Debug and troubleshoot -Ability to work with Business Analysts and Users to turn requirements into programs. REQUIRED SKILLS: -10 years total experience -7+ years of extensive hands-on development experience in J2EE on Websphere, Spring, Struts and Hibernate using RAD or Eclipse -5+ years of extensive Java performance tuning and refactoring -5+ years of MVC pattern (Struct/JSF) -3+ years of web service development (SOAP or RESTfull) -Demonstrated knowledge and experience of J2EE architecture and design patterns -Must have experience with WebSphere Portal server, WebSphere WCM JSR-168 Porlets, -Prior work experience in the financial industry -EXCELLENT oral and written communication skills DESIRED SKILLS:-Experience with Alfresco and SQL Server 2005 -Experience in performance tuning in Websphere -Business Objects, Cognos or Hyperion experience EDUCATION:-BS in Computer Science or in a relevant field
Experience: -- MUST HAVE A GREEN CARD, EAD or be a US CITIZEN (NO EXCEPTIONS!)-- WE ARE UNABLE TO SPONSER OR TRANSFER H1B-VISA'S-- PLEASE!! NO CONSULTANTS, 3RD PARTIES, INDEPENDANTS, C2C-- NO PAID RELOCATION IS OFFERED WITH THIS OPPORTUNITYCompetitive salary, performance bonuses, and a great benefits package including: medical, dental, vision, 401K, paid vacation, sickness and disability benefits, life insurance, tuition reimbursement, along with a casual work environment and dress code.

To Apply to this job go to http://www.GadBall.com or click here

Our Chicago,Illinois based Financial Services Client currently seeks a Sr. JAVA Developer for a 6 month project.RATE: Open (based upon experience and qualifications)RESPONSIBILITIES:-Converts Business requirements to system design and specifications. -Supports efforts with tight deliverables. -Supports IT group working closely with the Data Management team. -Uses expertise in tools to design, develop and maintain application software.-Provides support for existing applications. -Establishes and maintains control procedures for version control. -Monitors and tracks quality related issues and problems through to resolution. REQUIRED SKILLS: -Strong experience with Java and J2EE design, development and some architecture. -Strong experience with SQL Server development, stored procedures and triggers. -Experience with Ant framework a MUST!-Experience with Linux and Windows a MUST!-Proven experience with financial products. (Futures, fixed income, equities, etc.) is REQUIRED. -Self-managing, in a fast paced development environment. -Confident dealing with demanding business contacts. -Delivers on time quality projects by providing regular updates and milestones. -Extensive knowledge of software development life cycle and accepted practices (SDLC). -Strategic and analytical thinking skills with an ability to solve problems and make decisions. -Effective in communicating at both a technical and business level. DESIRED SKILLS:-YOLUS experience-Understanding of Service-Oriented Architecture using web services-Experience with Spring and Hibernate frameworks.-Solid experience in XML using XSD and XSLT. -Working knowledge of AS400 operating system. -Advanced Java techniques utilizing threading, JNDI, JNI (Javaspace), JDBC, portlet API. -Solid experience in XML using XSD and XSLT. -Strong web programming skills (HTML, JavaScript, AJAX) for developing and maintaining web-based applications. -Configuration management using Subversion.
Experience: RATE: Open (based upon experience and qualifications)

To Apply to this job go to http://www.GadBall.com or click here

Job Summary

Individual contributor, representing a high level of technical knowledge, who works with business area, technology representatives and others in support of a program or project. Formulates and defines systems scope and objectives based on user needs and an understanding of the business system requirements. Leads project teams or work groups and may be the primary project contact for functional area. Responsible for assignments or projects that are high in priority, visibility and/or complexity.
Essential Duties & Responsibilities

1. Senior technical analyst and process team lead for projects in functional area.
2. Works as liaison with stakeholders and plans and conducts working sessions to elicit and review business requirements as approved by senior management.
3. Develops strategy and implements approach for creation of deliverables and all supporting documentation for the concept and definition phases of the project.
4. Performs necessary research to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions, and recommends most viable business/technology solutions to management for approval.
5. Ensures appropriate resources are assigned to project teams, manages resources and teams, and reviews and provides input on performance of team members as appropriate.
6. As appropriate, oversees design reviews to ensure project/system designs meet business needs.
7. Acts as technical resource on best practices, which may include technology or other business/functional areas.
8. Stays up to date on trends and developments within functional area of expertise and the insurance industry.
9. May participate in or lead the evaluation of software packages as they relate to the project/functional area.

May perform additional duties as assigned.
Reporting Relationship

Director or above.
Skills, Knowledge & Abilities

1. A solid understanding of the insurance industry, its products, practices and operations.
2. Proven knowledge of client area's business and systems.
3. Proven knowledge of the system development life cycle, and technology alternatives; understanding of interface design and user centered work methods.
4. Advanced analytical and problem solving skills with ability to manage and prioritizemultiple projects.
5. Excellent client and interpersonal skills and ability to work effectively with internal andexternal business partners.
6. Ability to lead teams on short-term basis and to coach and mentor staff at all levels.
7. Excellent oral and written communication skills and ability to convey businessrequirements and technical needs in clear, concise, and effective manner.
8. Advanced computer skills including Microsoft Office Suite and other business related software systems, which may include solid knowledge of the system/application development life cycle and technological alternatives.

Education & Experience

1. Bachelor's degree in Business, or related discipline, or equivalent work experience.
2. Minimum of seven years experience in business analysis or other related field, i.e.,accounting, finance, insurance operations with prior experience identifying anddocumenting business requirements.
3. Project leadership experience desirable.
4. Applicable certifications preferred.
Experience: 1. Senior technical analyst and process team lead for projects in functional area.
2. Works as liaison with stakeholders and plans and conducts working sessions to elicit and review business requirements as approved by senior management.
3. Develops strategy and implements approach for creation of deliverables and all supporting documentation for the concept and definition phases of the project.
4. Performs necessary research to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions, and recommends most viable business/technology solutions to management for approval.
5. Ensures appropriate resources are assigned to project teams, manages resources and teams, and reviews and provides input on performance of team members as appropriate.
6. As appropriate, oversees design reviews to ensure project/system designs meet business needs.
7. Acts as technical resource on best practices, which may include technology or other business/functional areas.

To Apply to this job go to http://www.GadBall.com or click here

Our client downtown is seeking a Sr. Lead QA Tester (must have worked in a large financial firm) with 10+ years experience. The contractor will need to lead a team, so past experience as a supervisor is pertinent. This will be manual testing, but the client is looking to bring in Mercury Winrunner. Therefore, Winrunner would be experience that is required. The consultant will be managing a group of quality assurance analysts/testers, along with performed the task as well. Establishing quality assurance and/or quality control policies in accordance with best practices and defining benchmarks and measures.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The candidate must have been a Lead for a QA team for 5+ years. The ideal candidate should have come from a very large financial institution. Required to have experience with the following applications; Hedge Funds, Financial Institutions, Accounting and/or Banking.

To Apply to this job go to http://www.GadBall.com or click here

Our client has a regular, on-going need for outbound call center representatives to work on fund raising projects! This is a temporary opportunity expected to last 6 weeks, but candidates who perform well are eligible for extension if they have excellent results, attendance, and attitude.

You will be making outbound calls to local business to identify members of the community who are able to assist in donating their time to a fund raising event/campaign. You will be working off of moderately warm leads, and it is critical that you demonstrate excellent customer service, strong persuasive skills, and extroverted attitude! You will be expected to hit small goals set by the client, and this position is expected to be 25-30 hours a week. Pay is $10-13/hour, and previous call center/similar experience is a plus.

Qualified candidates, please send your resume in today! Those who meet the appropriate qualifications will be contacted directly to schedule an interview. Please note that it is AppleOne's policy to conduct reference checks, and candidates must be prepared to comply with our referencing policies and offer contact information for previous supervisors of recent temporary and permanent assignments.

To Apply to this job go to http://www.GadBall.com or click here

SHORT SCOOP: 3+ yrs UNIX support exp, preferably in a financial or trading environment; strong knowledge of Solaris, Linux, and shell scripting.SUMMARY: The UNIX Trading Support Specialist supports the trading, back-office, and accounting group operations. He/she is responsible for diagnosing, documenting, and either fixing reported trader problems or reassigning them for the fix in a fast-paced, high-pressure environment. RESPONSIBILITIES:* Supports UNIX desktop environments at the CBOT, CME, and CBOE exchanges* Builds, installs, and deploys all desktop-related equipment to and from user desks* Participates in help desk phone weekly rotation* Handles calls from basic hardware problems to complicated UNIX and trading price feed, interface or server issues* Occasional weekend and evening hours.QUALIFICATIONS:* 3+ yrs production server (UNIX) exp, preferably in a trading or financial environment* Ability to troubleshoot end-to-end desktop problems, including applications, to back-end server or service* Understanding of Solaris Unix, Linux, and Microsoft Windows XP* Understanding of hardware to OS interoperability * Exp with ticket/work request system a must * Understanding of TCP/IP and all UNIX networking protocols and services (NIS, DNS, NFS, SMTP, IMAP, JumpStart, KickStart, grub booting)* Ability to configure major Unix components* Excellent documentation skills and ability to write shell scripts in Bourne shell, Python, or Perl* Some exp with trading applications and their back-end infrastructure a plus* Knowledge of trading and market terminology (options, futures, equities, etc.) * Excellent interpersonal, communication, and customer service skills.

To Apply to this job go to http://www.GadBall.com or click here

DUTIES: You will be responsible for: (1) Full Systems Life Cycle (FSLC) programming of mission-critical, customer facing applications; (2) Technical design, integration, and intimate interaction with architecture teams to ensure that authored design documentation's integrity is not compromised, and adhered to completely; (3) Active participation in peer review sessions throughout design and development cycles; (4) Documenting design, deliverables, source, and release notes in support of future development and operational needs; (5) Collaboration with QA (Quality Assurance) to proactively deal with identification, isolation, and remediation issues during formal QA cycles; (6) Continuously improving, refining, and refactoring of developed software; (7) Working with management to identify areas of improvement within the development and supporting teams, and working as a change agent to provide ideas for improved development and implementation; (8) Validation of requirements to eliminate ambiguity and inconsistency; (9) Working with management to develop estimate and project plans.
Experience: REQUIRED:7 years of STRONG/CURRENT programming in J2EE, Java 2, Spring, Struts, Servlets, JSF, Hibernate.MUST have at least 3 years of STRONG/CURRENT development experience with IBM Websphere Portal Server and IBM Websphere Process Server.MUST have a minimum of 7 years of STRONG/CURRENT web development and enterprise-scale J2EE design and implementation, including portal technology.MUST have excellent troubleshooting skills and EXCELLENT written and verbal communication skills.MUST be willing and able to domain expertise, and mentor less technical staff.Pluses:Web services (i.e. SOAP, WSDL, REST, or similar); Service Oriented Architecture.No PHONE CALLS please! If you submit your credentials, someone will make contact with you within 24 hours. No corp to corp. Consulting firms and recruitment firms----please do not call.Please send resume through this website. DO NOT email directly or your resume will not be automatically forwarded to the proper review team.

To Apply to this job go to http://www.GadBall.com or click here

Our Chicago,Illinois based Financial Services Client currently seeks a Sr. JAVA Developer for DIRECT-HIRE.-- MUST HAVE A GREEN CARD, EAD or be a US CITIZEN (NO EXCEPTIONS!)-- WE ARE UNABLE TO SPONSER OR TRANSFER H1B-VISA'S-- PLEASE!! NO CONSULTANTS, 3RD PARTIES, INDEPENDANTS, C2C-- NO PAID RELOCATION IS OFFERED WITH THIS OPPORTUNITYCompetitive salary, performance bonuses, and a great benefits package including: medical, dental, vision, 401K, paid vacation, sickness and disability benefits, life insurance, tuition reimbursement, along with a casual work environment and dress code.Role:-Hands-on technical role -Trading support tools and systems-Front-end/user interface developer or a back-end java developer -Extensive experience building complex web applications,using JAVA / C++ and related technologies-Heavy emphasis on service level programming-Must be able to "Hit the ground running" working with minimal supervision-Financial services marketplace a MUST HAVE!!!!-Reporting and business process management tools required Requirements: 5 years+ experience working in back-office, middle-office or front-office systems and have worked with COMPLEX financial products such as Fixed Income or Interest Rate products.. 5+ years of JAVA and C++ experience . JAVA - C++ (SE 1.5 experience) . Experience with Hibernate or JPA, or other. Working knowledge of Oracle and PL/SQL a MUST!. Good working knowledge of Unix/Linux based systems . Skill in developing for a multi-processor multi-threaded system. . Strong analytic and problem solving skills a must
Experience: -- MUST HAVE A GREEN CARD, EAD or be a US CITIZEN (NO EXCEPTIONS!)-- WE ARE UNABLE TO SPONSER OR TRANSFER H1B-VISA'S-- PLEASE!! NO CONSULTANTS, 3RD PARTIES, INDEPENDANTS, C2C-- NO PAID RELOCATION IS OFFERED WITH THIS OPPORTUNITY

To Apply to this job go to http://www.GadBall.com or click here

Job Summary

Individual contributor, representing a high level of technical knowledge, who works with business area, technology representatives and others in support of a program or project. Formulates and defines systems scope and objectives based on user needs and an understanding of the business system requirements. Leads project teams or work groups and may be the primary project contact for functional area. Responsible for assignments or projects that are high in priority, visibility and/or complexity.
Essential Duties & Responsibilities

1. Senior technical analyst and process team lead for projects in functional area.
2. Works as liaison with stakeholders and plans and conducts working sessions to elicit and review business requirements as approved by senior management.
3. Develops strategy and implements approach for creation of deliverables and all supporting documentation for the concept and definition phases of the project.
4. Performs necessary research to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions, and recommends most viable business/technology solutions to management for approval.
5. Ensures appropriate resources are assigned to project teams, manages resources and teams, and reviews and provides input on performance of team members as appropriate.
6. As appropriate, oversees design reviews to ensure project/system designs meet business needs.
7. Acts as technical resource on best practices, which may include technology or other business/functional areas.
8. Stays up to date on trends and developments within functional area of expertise and the insurance industry.
9. May participate in or lead the evaluation of software packages as they relate to the project/functional area.

May perform additional duties as assigned.
Reporting Relationship

Director or above.
Skills, Knowledge & Abilities

1. A solid understanding of the insurance industry, its products, practices and operations.
2. Proven knowledge of client area's business and systems.
3. Proven knowledge of the system development life cycle, and technology alternatives; understanding of interface design and user centered work methods.
4. Advanced analytical and problem solving skills with ability to manage and prioritizemultiple projects.
5. Excellent client and interpersonal skills and ability to work effectively with internal andexternal business partners.
6. Ability to lead teams on short-term basis and to coach and mentor staff at all levels.
7. Excellent oral and written communication skills and ability to convey businessrequirements and technical needs in clear, concise, and effective manner.
8. Advanced computer skills including Microsoft Office Suite and other business related software systems, which may include solid knowledge of the system/application development life cycle and technological alternatives.

Education & Experience

1. Bachelor's degree in Business, or related discipline, or equivalent work experience.
2. Minimum of seven years experience in business analysis or other related field, i.e.,accounting, finance, insurance operations with prior experience identifying anddocumenting business requirements.
3. Project leadership experience desirable.
4. Applicable certifications preferred.
Experience: 1. Senior technical analyst and process team lead for projects in functional area.
2. Works as liaison with stakeholders and plans and conducts working sessions to elicit and review business requirements as approved by senior management.
3. Develops strategy and implements approach for creation of deliverables and all supporting documentation for the concept and definition phases of the project.
4. Performs necessary research to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions, and recommends most viable business/technology solutions to management for approval.
5. Ensures appropriate resources are assigned to project teams, manages resources and teams, and reviews and provides input on performance of team members as appropriate.
6. As appropriate, oversees design reviews to ensure project/system designs meet business needs.
7. Acts as technical resource on best practices, which may include technology or other business/functional areas.

To Apply to this job go to http://www.GadBall.com or click here

Stable and growing outsourced call center is seeking Bilingual Client Care Representatives to join their team! Requirements below absolutely must be met--qualified candidates will be contacted directly after applying!

Note: There are both part-time and full-time openings. Both types of positions *require* availability every day of the week (including Saturday, Sunday, *and* holidays), flexibility to work evenings, and flexibility to have a changing schedule on a weekly or biweekly basis.

You will be taking inbound calls to provide superior customer service in the capacities of taking orders, general customer service and question-answer resolution, after-hours telephone answering services, etc.

~ You must have at least 2 years of experience in customer service requiring high-volume customer satisfaction. Experience working partially or completely over the telephone a plus.
~ You *must* be fully bilingual in English and Spanish.
~ You must have basic computer skills and be able to type 25-30 wpm at least.
~ You must demonstrate excellent, upbeat, and positive customer service over the phone and provide at least two professional references to verify your customer service skills. Demonstrated job stability and key success stories in customer satisfaction are important to note.
~ This position pays $9-10/hour, and long-term potential for growth and training exist.

Please submit your resume for review today--qualified candidates will be contacted to schedule an interview!

To Apply to this job go to http://www.GadBall.com or click here

DUTIES: You will be responsible for: (1) Full Systems Life Cycle (FSLC) programming of mission-critical, customer facing applications; (2) Technical design, integration, and intimate interaction with architecture teams to ensure that authored design documentation's integrity is not compromised, and adhered to completely; (3) Active participation in peer review sessions throughout design and development cycles; (4) Documenting design, deliverables, source, and release notes in support of future development and operational needs; (5) Collaboration with QA (Quality Assurance) to proactively deal with identification, isolation, and remediation issues during formal QA cycles; (6) Continuously improving, refining, and refactoring of developed software; (7) Working with management to identify areas of improvement within the development and supporting teams, and working as a change agent to provide ideas for improved development and implementation; (8) Validation of requirements to eliminate ambiguity and inconsistency; (9) Working with management to develop estimate and project plans.
Experience: REQUIRED:7 years of STRONG/CURRENT programming in J2EE, Java 2, Spring, Struts, Servlets, JSF, Hibernate.MUST have at least 3 years of STRONG/CURRENT development experience with IBM Websphere Portal Server and IBM Websphere Process Server.MUST have a minimum of 7 years of STRONG/CURRENT web development and enterprise-scale J2EE design and implementation, including portal technology.MUST have excellent troubleshooting skills and EXCELLENT written and verbal communication skills.MUST be willing and able to domain expertise, and mentor less technical staff.Pluses:Web services (i.e. SOAP, WSDL, REST, or similar); Service Oriented Architecture.No PHONE CALLS please! If you submit your credentials, someone will make contact with you within 24 hours. No corp to corp. Consulting firms and recruitment firms----please do not call.Please send resume through this website. DO NOT email directly or your resume will not be automatically forwarded to the proper review team.

To Apply to this job go to http://www.GadBall.com or click here

Analyzes, develops, tests and implements database designs in support of corporate and client area technology requirements. Performs data modeling, logical and physical database design. Includes maintenance of database dictionaries, monitoring of standards and procedures, access methods and time, validation checks, organization and statistical methods. Responsible for data loading, security, performance monitoring and tuning, capacity planning, and backup and recovery. Executes database software installation, database creations/configurations and loads.The individual will participate in a project to define and implement a data masking environment. The responsibilities include , but are not limited to the following. Implement data masking software, establish roles and responsibilities, identify and create processes and procedures, identify and create data masking rules, define data masking standards, naming conventions and participating in a pilot process.This position needs to have indepth experience analyzing data contained in Oracle and/or MS SQL Server databases, including understanding how the data is related and stored. A familiarity with data masking tools, such as Compuware's File-Aid/CS, and/or and ETL tool is highly desired. Experience writing scripts for Oracle and/or MS SQL Server. Be familiar with navigating data models, such as those produced by Erwin. Exposure to data masking projects, PCI and/or HIPAA is a plus.


Knowledge and experience with Data Masking tools
Knowledge and experience with ETL tools
Knowledge and experience with data structures, referential integrity
Knowledge and experience with file transfer techniques

To Apply to this job go to http://www.GadBall.com or click here

Our client is searching for a very high level Desktop Support Technician/System Administrator. Almost all of the support will be client side support. This will include Lenovo Laptops, Blackberry Devices & Dell Desktops. The candidate will need to have managerial experience & hands on experience in their past work environments. A candidate from a small environment would be ideal for this position due to extensive exposure to many technologies & multiple issues on their own. The candidates must be an expert in Active Directory, email troubleshooting, phone configuration, client optimization, VPN, building lap tops from scratch.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Hands on technical experience in the following is required;
&#149; AD
&#149; Email Troubleshooting
&#149; Phone Configuration
&#149; Client optimization ( configuring Laptops so that they operate at maximum proficiency)
&#149; Create and execute remote imaging
&#149; Software Updates
&#149; Blackberry
&#149; VPN
&#149; Great General IT understanding and methodologies
&#149; Road Map Laptop Life Cycle

To Apply to this job go to http://www.GadBall.com or click here

Our client downtown is seeking a Sr. Lead QA Tester (must have worked in a large financial firm) with 10+ years experience. The contractor will need to lead a team, so past experience as a supervisor is pertinent. This will be manual testing, but the client is looking to bring in Mercury Winrunner. Therefore, Winrunner would be experience that is required. The consultant will be managing a group of quality assurance analysts/testers, along with performed the task as well. Establishing quality assurance and/or quality control policies in accordance with best practices and defining benchmarks and measures.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: The candidate must have been a Lead for a QA team for 5+ years. The ideal candidate should have come from a very large financial institution. Required to have experience with the following applications; Hedge Funds, Financial Institutions, Accounting and/or Banking.

To Apply to this job go to http://www.GadBall.com or click here

Overview:We are currently looking for a SQL DBA for a long term contract project with our client located in Chicago, IL. Job Description:* Will design, develop, manage, maintain, and troubleshoot SQL Databases and Data Models. Key Responsibilities: *Managing the multiple databases ensuring that all servers are operational and all of the scheduled jobs are successfully completed.*Backup and recovery, sizing, security, replication, database optimization, schema creation and maintenance as well as SQL tuning and code optimization.*Executing performance tuning and upgrading the servers to the latest MS SQL server releases. Experience & Skills:*Preferred BS in computer Science or equivalent work experience including at least three years of solid database administration experience with MS SQL Server 7.0/2000/2005.*Experience in using the advanced features of MS SQL server including:*Replication*Proficiency with Database Transformation Services (SSIS) and other ETL tools.*Disaster Recovery Techniques*Setting up alerts, operators and jobs*Experience with high capacity database or transaction systems as well as DBA tools*Knowledge of Transact SQL coding, stored procedures and triggers*Excellent written and verbal communications skills

To Apply to this job go to http://www.GadBall.com or click here

Our client has a regular, on-going need for outbound call center representatives to work on fund raising projects! This is a temporary opportunity expected to last 6 weeks, but candidates who perform well are eligible for extension if they have excellent results, attendance, and attitude.

You will be making outbound calls to local business to identify members of the community who are able to assist in donating their time to a fund raising event/campaign. You will be working off of moderately warm leads, and it is critical that you demonstrate excellent customer service, strong persuasive skills, and extroverted attitude! You will be expected to hit small goals set by the client, and this position is expected to be 25-30 hours a week. Pay is $10-13/hour, and previous call center/similar experience is a plus.

Qualified candidates, please send your resume in today! Those who meet the appropriate qualifications will be contacted directly to schedule an interview. Please note that it is AppleOne's policy to conduct reference checks, and candidates must be prepared to comply with our referencing policies and offer contact information for previous supervisors of recent temporary and permanent assignments.

To Apply to this job go to http://www.GadBall.com or click here

Performs and coordinates the analysis and design of business systems. Develops and maintains a thorough understanding of the needs of the assigned customer group from the business and technical perspective. Works closely with clients and with other system groups to capture business requirements and see them through implementation. Develops and executes systems testing. Acts as a liaison between the business user groups and the technical systems groups.
Experience: Rational
RequisitePro
Business Systems Analysis
OO Analysis







To Apply to this job go to http://www.GadBall.com or click here

JOB DESCRIPTION

Maintain MS Exchange, Sonic Wall firewall and overall network security

Plan, install and configure network servers

Connectivity duties include maintaining and establishing remote connection to internal VPN, establishing and maintaining VPN tunnels to remote locations, and configuring and maintaining T1 connections to remote locations

General network duties include maintaining network backups, office-wide anti-virus and spam filtering, active directory server, and fileservers.

Perform second level help desk

Monitor network activities such as email and internet

Monitor Network logs and network log checklists

QUALIFICATIONS
Knowledge of CUBS or other collection system
SAS 70 or equivalent knowledge is recommended
Unix knowledge is a plus
Candidate must be have strong organizational skills
Ability to work some evenings and weekends
Knowledge of FDCPA and HIPAA a plus

EDUCATION/EXPERIENCE
Minimum education: College degree preferred
MCSE certification
3 years experience working as network administrator


To Apply to this job go to http://www.GadBall.com or click here

The individual will participate in a project to define and implement a data masking environment. The responsibilities include , but are not limited to the following. Implement data masking software, establish roles and responsibilities, identify and create processes and procedures, identify and create data masking rules, define data masking standards, naming conventions and participating in a pilot process.

Knowledge and experience with Data Masking tools
Knowledge and experience with ETL tools
Knowledge and experience with data structures, referential integrity
Knowledge and experience with file transfer techniques

To Apply to this job go to http://www.GadBall.com or click here

Outbound Call Center Representative

Our client a non-profit, medical research fund-raising organization is seeking an outbound call center representative to recruit volunteers for fund-raising campaigns.

PRIMARY RESPONSIBILITIES
Initiate 180+ daily calls to volunteer prospects.
Recruit 12 volunteers daily for upcoming programs.
Provide prospects with detailed information regarding programs.
Accurately document daily activities.
Other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS
Exceptional verbal communication skills
Ability to communicate confidently with management and executive level leadership.
High school diploma or equivalent.
Computer literate with the ability to learn customer service software applications.
Ability to type a minimum of 30 wpm.
1-3 years of call center experience.
Sales experience a plus.


Experience: This is a 4-6 week temporary position, located in downtown Chicago. Work hours will be 9:30am-4:00pm.

To Apply to this job go to http://www.GadBall.com or click here

The SAP Developer is responsible for technical design, development, testing, implementation, support, and documentation of development objects within an SAP CRM 5.0 environment, this includes reports, WebIC BSP, interfaces, forms, data dictionary objects, enhancements, and ABAP objects to support call center and Marketing business processes.
Experience: Bachelor's degree in Computer Science, Engineering, or related discipline with an IT focus preferred.4+ years experience in SAP ABAP developmentExperience with CRM WebIC Business Server Pages, CRM enhancements and extensions, BADIs/user exits, CRM tables, and function modulesStrong knowledge of HTML requiredAbility to analyze, troubleshoots, diagnose, and develop appropriate solutions to system problemsAbility to translate complex business requirements into proven technical solutions aligned with management directives as well as assist with gathering and analysis of user requirementsStrong verbal communication skills and strong documentation skillsExperience with CRM Middleware, BDOCS, External List Management (ELM) and ABAP objectsA solid understanding of CRM upgrades and SAP's CRM roadmapExperience integrating SAP with middleware solutions in an SOA environmentDevelopment experience in object oriented languages such as Microsoft .NET or JavaExperience using newer Netweaver technologies such as WebDynpros and Adobe FormsExperience with SAP Industry solutions such as IS Retail or Apparel and FootwearIf you are interested in the position described above, and/or any other openings, we would be happy to speak with you about this role or other active opportunities, and discuss your parameters for an ideal position, or simply to establish a relationship for the future. Our agency has clients in multiple locations throughout the United States and Canada. Please, forward us a copy of your MS WORD resume to the address listed below. Obviously, we would not do anything with your resume, until we have had a chance to speak in depth about each opportunity, and make sure it is a suitable fit for your background and your interests.iHeadHunt E-Mail:

To Apply to this job go to http://www.GadBall.com or click here

Job Summary

Individual contributor, representing a high level of technical knowledge, who works with business area, technology representatives and others in support of a program or project. Formulates and defines systems scope and objectives based on user needs and an understanding of the business system requirements. Leads project teams or work groups and may be the primary project contact for functional area. Responsible for assignments or projects that are high in priority, visibility and/or complexity.
Essential Duties & Responsibilities

1. Senior technical analyst and process team lead for projects in functional area.
2. Works as liaison with stakeholders and plans and conducts working sessions to elicit and review business requirements as approved by senior management.
3. Develops strategy and implements approach for creation of deliverables and all supporting documentation for the concept and definition phases of the project.
4. Performs necessary research to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions, and recommends most viable business/technology solutions to management for approval.
5. Ensures appropriate resources are assigned to project teams, manages resources and teams, and reviews and provides input on performance of team members as appropriate.
6. As appropriate, oversees design reviews to ensure project/system designs meet business needs.
7. Acts as technical resource on best practices, which may include technology or other business/functional areas.
8. Stays up to date on trends and developments within functional area of expertise and the insurance industry.
9. May participate in or lead the evaluation of software packages as they relate to the project/functional area.

May perform additional duties as assigned.
Reporting Relationship

Director or above.
Skills, Knowledge & Abilities

1. A solid understanding of the insurance industry, its products, practices and operations.
2. Proven knowledge of client area's business and systems.
3. Proven knowledge of the system development life cycle, and technology alternatives; understanding of interface design and user centered work methods.
4. Advanced analytical and problem solving skills with ability to manage and prioritizemultiple projects.
5. Excellent client and interpersonal skills and ability to work effectively with internal andexternal business partners.
6. Ability to lead teams on short-term basis and to coach and mentor staff at all levels.
7. Excellent oral and written communication skills and ability to convey businessrequirements and technical needs in clear, concise, and effective manner.
8. Advanced computer skills including Microsoft Office Suite and other business related software systems, which may include solid knowledge of the system/application development life cycle and technological alternatives.

Education & Experience

1. Bachelor's degree in Business, or related discipline, or equivalent work experience.
2. Minimum of seven years experience in business analysis or other related field, i.e.,accounting, finance, insurance operations with prior experience identifying anddocumenting business requirements.
3. Project leadership experience desirable.
4. Applicable certifications preferred.
Experience: 1. Senior technical analyst and process team lead for projects in functional area.
2. Works as liaison with stakeholders and plans and conducts working sessions to elicit and review business requirements as approved by senior management.
3. Develops strategy and implements approach for creation of deliverables and all supporting documentation for the concept and definition phases of the project.
4. Performs necessary research to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions, and recommends most viable business/technology solutions to management for approval.
5. Ensures appropriate resources are assigned to project teams, manages resources and teams, and reviews and provides input on performance of team members as appropriate.
6. As appropriate, oversees design reviews to ensure project/system designs meet business needs.
7. Acts as technical resource on best practices, which may include technology or other business/functional areas.

To Apply to this job go to http://www.GadBall.com or click here

Senior Business Analyst ___ MUST BE US CITIZEN OR GREEN CARD.
5 +years RUP and UML
1 LARGE UI Project MINIMUM
At least 2 Large Trading or Derivatives Projects Minimum.


NO H1B CANDIDATES.
Experience: Senior BA with 5 years Experience in RUP and UML.
Must have at least one large UI project experience.
Must have at least 2 Trading or Derivatives Development Projects.


MUST BE US CITIZEN OR GREEN CARD

NO H1B CANDIDATES

To Apply to this job go to http://www.GadBall.com or click here

Our client a downtown Chicago call center located right off the Brown Line is seeking second shift bilingual (English/Spanish) call center representatives.

SUMMARY
Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction.

PRIMARY RESPONSIBILITIES
Answer phones and respond to customer requests.
Place customer orders in computer system.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Other duties as assigned.

ADDITIONAL RESPONSIBILITIES
Provide on-the-job training for new employees.
Generate customer thank you letters.

KNOWLEDGE AND SKILL REQUIREMENTS
Able to read write and speak in English and Spanish.
Exceptional verbal communication skills
Computer literate with the ability to learn customer service software applications.
Duties require professional verbal and written communication skills and the ability to type 40 wpm.
1-3 years of call center experience.

Experience: Must be able to work Saturday and Sunday hours.

To Apply to this job go to http://www.GadBall.com or click here

JOB DESCRIPTION

Maintain MS Exchange, Sonic Wall firewall and overall network security

Plan, install and configure network servers

Connectivity duties include maintaining and establishing remote connection to internal VPN, establishing and maintaining VPN tunnels to remote locations, and configuring and maintaining T1 connections to remote locations

General network duties include maintaining network backups, office-wide anti-virus and spam filtering, active directory server, and fileservers.

Perform second level help desk

Monitor network activities such as email and internet

Monitor Network logs and network log checklists

QUALIFICATIONS
Knowledge of CUBS or other collection system
SAS 70 or equivalent knowledge is recommended
Unix knowledge is a plus
Candidate must be have strong organizational skills
Ability to work some evenings and weekends
Knowledge of FDCPA and HIPAA a plus

EDUCATION/EXPERIENCE
Minimum education: College degree preferred
MCSE certification
3 years experience working as network administrator


To Apply to this job go to http://www.GadBall.com or click here

Training deployment logistics support resource will support various activities:1. Support the training schedule and logistic activities associated with a releasesend-user training delivery and Train-the-Trainer. This includes working with representatives
from each location to build the schedule, understanding and working around constraints
such as training environment/data usage, trainer availability, course order and
duration, etc. under the direct supervision of the Training Logistic Lead. 2. Coordinate
material production and availability as needed for alternate delivery methods (i.e.,
CDs, portal postings, etc) under the direction of the supervision of the Training
Logistic Lead 3. Support on-site training room readiness 4. Support the success of the release-based training team by pinch hitting in
training areas where needed Skill Sets Required Skills: - Training delivery/logistics background - 2 years Proficient working with Microsoft applications including Excel, Word and/or
PowerPoint - 2 years STRONG project management/coordinator orientation - 2 years Data entry experience with strong detail orientation (i.e., data entry
integrity) - Strong written and verbal communication skills - Ability to work effectively in a dynamic, fast-paced project environment Desired Skills: - Microsoft Access experience - ERP project experience - specifically SAP

To Apply to this job go to http://www.GadBall.com or click here

Oracle/SQL Server DBA. This isn't for a specific project. It is production supportwork for existing databases and applications. So we need someone who has experience
doing base support, as opposed to project work. Day to day phone calls and email
requests, enhancements and table changes, production to test refreshes, things that
are broken and need to be fixed, enhancing existing UNIX monitoring scripts, etc.
SQL Server DBA skills - installing SQL server, backup and recovery, performance
and tuning. Oracle DBA skills - Oracle 9 required, 10g nice to have. Support for oracle on Unix/Intel (AIX, HP, Windows). Unix korn shell scripting for monitoring oracle. Oracle backup and recovery using RMAN. Oracle performance and tuning. Oracle installs and upgrades - patching. Oracle proactive monitoring. Oracle database design. Oracle utilities like export / import for complicated database refreshes. Perl skills - familiarity with perl - we are using it to monitor SQL server.Must be a self starter who takes initiative. Be able to do 24x7 support. Must be
able to troubleshoot system problems and work quickly to resolve system outages
the problem. Excellent communication skills. Ability to work within a large and
diverse team in many different cities. Must be able to communicate effectively with
different teams and provide courteous customer service. Must be able to achieve
results with little supervision. Must be willing to persevere until problems are
resolved and seek help from team members when appropriate - 'can do' attitude. Must
comply with company policies on change approvals. Optional but nice to have: DB2/UDB DBA Teradata DBA Veritas NetBackup experience HP Openview experience HP Perf View and/or Glance Linux experience Skill Sets Required Skills:- 3+ years experience as SQL Server and Oracle DBA.- 2+ years of Microsoft analysis services and Microsoft reporting services.- 2+ years Oracle DBA, SQL Server DBA, Unix shell scripting (AIX and HP), Intel
Experience, Oracle Backup and Recovery using RMAN, Oracle Performance and Tuning

To Apply to this job go to http://www.GadBall.com or click here

Our client is searching for a very high level Desktop Support Technician/System Administrator. Almost all of the support will be client side support. This will include Lenovo Laptops, Blackberry Devices & Dell Desktops. The candidate will need to have managerial experience & hands on experience in their past work environments. A candidate from a small environment would be ideal for this position due to extensive exposure to many technologies & multiple issues on their own. The candidates must be an expert in Active Directory, email troubleshooting, phone configuration, client optimization, VPN, building lap tops from scratch.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Hands on technical experience in the following is required;
&#149; AD
&#149; Email Troubleshooting
&#149; Phone Configuration
&#149; Client optimization ( configuring Laptops so that they operate at maximum proficiency)
&#149; Create and execute remote imaging
&#149; Software Updates
&#149; Blackberry
&#149; VPN
&#149; Great General IT understanding and methodologies
&#149; Road Map Laptop Life Cycle

To Apply to this job go to http://www.GadBall.com or click here

An expert in the business aspects of the Finance functional area with the skillto provide a vision and strategy for the area but with the ability to go deep into
details to allow for the quick analysis of capabilities or to solve problems. An
individual with strong and effective interpersonal skills who is able to work with
all levels of the business organization. Working with senior leadership, this person
would be able to help detail out business ideas or visions and translate them into
systems or process capabilities. This individual understands the direction the functional
area is moving towards and would be able to determine how to enable that business
direction. Responsible for driving the Strat plan for their functional area with
the ability to execute against near-term requirements (within 1 year) and a vision
towards the next 3 to 5 years. Must have very strong partnering and negotiation
skills to facilitate prioritization and effective progress against tasks across
the multiple business groups and varied support groups o EAM o Business Analytics o DMO o ESD o Data Warehouse This person will need to understand the business process and systems flow from
End-to-End so that they can recognize the impact a change in one area or step might
have on another area. o Will need to work with the business team responsible for
process and procedures to ensure they are updated properly. o Will need to ensure
that Controls are maintained and updated accordingly. Will schedule and facilitate
periodic update client meetings with senior leadership to communicate status and
to discuss needs for the next 3 to 9 months. o Develops relationships with client
personnel that foster client ties. o Communicates effectively with clients to identify
needs and evaluate alternative business solutions with project management. o Continually
seeks opportunities to increase customer satisfaction and deepen client relationships.
o Manages client expectations effectively. Attends functional conferences for their area to ensure they are up-to-date on
the latest trends. Quickly understands the business issues and data challenges
of client's organization and industry. o Exhibits confidence and an extensive knowledge
of emerging industry practices when solving business problems. o Pushes creative
thinking beyond the boundaries of existing industry practices and client mindsets.
Delivers informative, well-organized presentations. Understands how to communicate difficult/sensitive information tactfully. Strong understanding of the General Ledger processing in SAP and what cost centers
have been set up and how they are posted to. Possesses a certain level of technical
Understanding including: o Possesses understanding in the areas of application programming,
database and system design especially in the area of SAP and its underlying system
modules and technologies. o Understands Internet, Intranet, Extranet and client/server
architectures. o Understands how legacy and web-based systems interface with each
other. o Will need a level of the knowledge in the technical components of the applications
to support performance issues. o Will need to facilitate release/upgrade implementations
especially if down-time is expected. People Manager: Manage a team of Functional
Business Analysts for the Finance areas: Manages the Business Analysis and Project
Management deliverables of the team including the areas of: o Analysis and Solution
Definition o Technical Recommendation and Testing o Project Execution: Project Pursuit, Project Definition, Blueprinting and Deployment
Manage the AOP and Budget for the functional area Possesses key leadership qualities which will generate enthusiasm among team members
and challenges others to develop as leaders. Demonstrates key teamwork behavior
which facilitates effective team interactions and shows appreciation for each team
members contributions. Skill Sets Application Responsibilities: Responsible for Business interaction, issue remediation and analysis and enhancement/project
design across the following functional business areas: - Cost Accounting/GL - Control - CoPA Company Profitability - BPS Business Planning and Simulation (R3 rollout). Includes planning for: GandA,
AandM, Supply Chain, Sales Finance, Capital - Affiliate Sales - Project Systems Includes Capital Planning - TCM - Trade Claim Management (R6) for 2009 this will be Genesis adjustments and
deductions - TFM Trade Funds Management (R6) - Product Costing - Coupons - Fixed Assets - Indirect Procurement - A/P and A/R - Responsible for driving compliance to SLAs agreed to with the business - Responsible for ensuring Disaster Recovery plan is in place and is appropriately
prioritized - Accountable for Controls and SOX compliance for the above applications

To Apply to this job go to http://www.GadBall.com or click here

Our client is looking for 2-3 Computer Forensic Analysts. The candidates chosen will be overseeing the Forensics Lab, providing development, managing and communicating, and implementing a forensic program. This role will be responsible for creating systems and processes for the Best Practices, as well as analyzing and making recommendations for new technologies and industry trends. Additional duties will include creating forensic images of hard drives, including RAID systems, and generating reports/affidavits. Extensive knowledge with N-case, ethical hacking knowledge, trial testimony experience will be required. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Client is requesting 2+ years of experience in Computer Forensics & 4+ years experience writing SQL queries. The candidate should have excellent knowledge of EnCase, FTK, and Paraben. Project management skills will be required for this position, so any past management or PM expertise would be a plus.

To Apply to this job go to http://www.GadBall.com or click here

Overview:We are currently looking for a SQL DBA for a long term contract project with our client located in Chicago, IL. Job Description:* Will design, develop, manage, maintain, and troubleshoot SQL Databases and Data Models. Key Responsibilities: *Managing the multiple databases ensuring that all servers are operational and all of the scheduled jobs are successfully completed.*Backup and recovery, sizing, security, replication, database optimization, schema creation and maintenance as well as SQL tuning and code optimization.*Executing performance tuning and upgrading the servers to the latest MS SQL server releases. Experience & Skills:*Preferred BS in computer Science or equivalent work experience including at least three years of solid database administration experience with MS SQL Server 7.0/2000/2005.*Experience in using the advanced features of MS SQL server including:*Replication*Proficiency with Database Transformation Services (SSIS) and other ETL tools.*Disaster Recovery Techniques*Setting up alerts, operators and jobs*Experience with high capacity database or transaction systems as well as DBA tools*Knowledge of Transact SQL coding, stored procedures and triggers*Excellent written and verbal communications skills

To Apply to this job go to http://www.GadBall.com or click here

. College degree, or specialized training or equivalent work experience
. Minimum 5 years of relevant work experience
. Experience with Production Assurance processes and procedures is highly desirable; JPMC experience would be ideal; ITIL a huge plus
. Prior Financial Production Assurance is huge plus
. Awareness of the business and IT strategy
. Basic understanding of the company's business practices and familiarity with the company's products and services
. Strong analytical skills and writing skills, to include solid experience in documenting requirements and technical specifications
. Strong experience with use of MS Excel and MS PowerPoint for producing analytic reports and presentations
. Self starter
. Confident working in cross funtional groups

. Significant Treasury experience
. Strong time management skills and must be well organized
. Energetic, self-starter requiring little direct supervision
. Ability to lead through influence, especially when working with cross-impacted areas
. Good project management skills
. Excellent telephone and conference call etiquette
. Good understanding of infrastructure and infrastructure environments
. Production Support experience with ITIL background being a significant plus
. Prior experience with the JPMC Production Assurance processes would give the candidate a significant advantage



To Apply to this job go to http://www.GadBall.com or click here

Senior Business Analyst ___ MUST BE US CITIZEN OR GREEN CARD.
5 +years RUP and UML
1 LARGE UI Project MINIMUM
At least 2 Large Trading or Derivatives Projects Minimum.


NO H1B CANDIDATES.
Experience: Senior BA with 5 years Experience in RUP and UML.
Must have at least one large UI project experience.
Must have at least 2 Trading or Derivatives Development Projects.


MUST BE US CITIZEN OR GREEN CARD

NO H1B CANDIDATES

To Apply to this job go to http://www.GadBall.com or click here

The SAP Developer is responsible for technical design, development, testing, implementation, support, and documentation of development objects within an SAP CRM 5.0 environment, this includes reports, WebIC BSP, interfaces, forms, data dictionary objects, enhancements, and ABAP objects to support call center and Marketing business processes.
Experience: Bachelor's degree in Computer Science, Engineering, or related discipline with an IT focus preferred.4+ years experience in SAP ABAP developmentExperience with CRM WebIC Business Server Pages, CRM enhancements and extensions, BADIs/user exits, CRM tables, and function modulesStrong knowledge of HTML requiredAbility to analyze, troubleshoots, diagnose, and develop appropriate solutions to system problemsAbility to translate complex business requirements into proven technical solutions aligned with management directives as well as assist with gathering and analysis of user requirementsStrong verbal communication skills and strong documentation skillsExperience with CRM Middleware, BDOCS, External List Management (ELM) and ABAP objectsA solid understanding of CRM upgrades and SAP's CRM roadmapExperience integrating SAP with middleware solutions in an SOA environmentDevelopment experience in object oriented languages such as Microsoft .NET or JavaExperience using newer Netweaver technologies such as WebDynpros and Adobe FormsExperience with SAP Industry solutions such as IS Retail or Apparel and FootwearIf you are interested in the position described above, and/or any other openings, we would be happy to speak with you about this role or other active opportunities, and discuss your parameters for an ideal position, or simply to establish a relationship for the future. Our agency has clients in multiple locations throughout the United States and Canada. Please, forward us a copy of your MS WORD resume to the address listed below. Obviously, we would not do anything with your resume, until we have had a chance to speak in depth about each opportunity, and make sure it is a suitable fit for your background and your interests.iHeadHunt E-Mail:

To Apply to this job go to http://www.GadBall.com or click here

WHY WAIT?
Are you looking for an exciting new opportunity?
This may be your lucky day!
It is time for a change, and CDI can help!

We have an immediate need for a Project Manager with insurance experience.

JOB DESCRIPTION:
Direct Hire, full time job in the Chicago, IL area.
Our client is in need of 2 Project Managers.
Biggest requirement for these jobs will be insurance experience and long term care (LTC) experience.

Required Skills:
-PMBOK (Project Management Body of Knowledge) experience/knowledge
-SharePoint (they are a Microsoft shop)
-PMP Certified

Preferred Skills:
-MBA
-Insurance background
-Health experiences, particularly long term care (LTC)
-Six Sigma or ISO9000 certifications

-Past projects where you have:
-Put up new insurance products.
-Managed rate increases for long term care products or medical supplements.
-Managed backend insurance operations.
-Projects involving underwriting, policy issuance, policy administration, etc.
-Multi-stakeholder projects (ex. divesting a block of annuities).

TAKE ACTION!
Why wait another day?
It is time to act!
Apply NOW and join the CDI Team TODAY!!!

To Apply to this job go to http://www.GadBall.com or click here

Outbound Call Center Representative

Our client a non-profit, medical research fund-raising organization is seeking an outbound call center representative to recruit volunteers for fund-raising campaigns.

PRIMARY RESPONSIBILITIES
Initiate 180+ daily calls to volunteer prospects.
Recruit 12 volunteers daily for upcoming programs.
Provide prospects with detailed information regarding programs.
Accurately document daily activities.
Other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS
Exceptional verbal communication skills
Ability to communicate confidently with management and executive level leadership.
High school diploma or equivalent.
Computer literate with the ability to learn customer service software applications.
Ability to type a minimum of 30 wpm.
1-3 years of call center experience.
Sales experience a plus.


Experience: This is a 4-6 week temporary position, located in downtown Chicago. Work hours will be 9:30am-4:00pm.

To Apply to this job go to http://www.GadBall.com or click here

Our client a downtown Chicago call center located right off the Brown Line is seeking second shift bilingual (English/Spanish) call center representatives.

SUMMARY
Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company image through phone interaction.

PRIMARY RESPONSIBILITIES
Answer phones and respond to customer requests.
Place customer orders in computer system.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Other duties as assigned.

ADDITIONAL RESPONSIBILITIES
Provide on-the-job training for new employees.
Generate customer thank you letters.

KNOWLEDGE AND SKILL REQUIREMENTS
Able to read write and speak in English and Spanish.
Exceptional verbal communication skills
Computer literate with the ability to learn customer service software applications.
Duties require professional verbal and written communication skills and the ability to type 40 wpm.
1-3 years of call center experience.

Experience: Must be able to work Saturday and Sunday hours.

To Apply to this job go to http://www.GadBall.com or click here

Oracle/SQL Server DBA. This isn't for a specific project. It is production supportwork for existing databases and applications. So we need someone who has experience
doing base support, as opposed to project work. Day to day phone calls and email
requests, enhancements and table changes, production to test refreshes, things that
are broken and need to be fixed, enhancing existing UNIX monitoring scripts, etc.
SQL Server DBA skills - installing SQL server, backup and recovery, performance
and tuning. Oracle DBA skills - Oracle 9 required, 10g nice to have. Support for oracle on Unix/Intel (AIX, HP, Windows). Unix korn shell scripting for monitoring oracle. Oracle backup and recovery using RMAN. Oracle performance and tuning. Oracle installs and upgrades - patching. Oracle proactive monitoring. Oracle database design. Oracle utilities like export / import for complicated database refreshes. Perl skills - familiarity with perl - we are using it to monitor SQL server.Must be a self starter who takes initiative. Be able to do 24x7 support. Must be
able to troubleshoot system problems and work quickly to resolve system outages
the problem. Excellent communication skills. Ability to work within a large and
diverse team in many different cities. Must be able to communicate effectively with
different teams and provide courteous customer service. Must be able to achieve
results with little supervision. Must be willing to persevere until problems are
resolved and seek help from team members when appropriate - 'can do' attitude. Must
comply with company policies on change approvals. Optional but nice to have: DB2/UDB DBA Teradata DBA Veritas NetBackup experience HP Openview experience HP Perf View and/or Glance Linux experience Skill Sets Required Skills:- 3+ years experience as SQL Server and Oracle DBA.- 2+ years of Microsoft analysis services and Microsoft reporting services.- 2+ years Oracle DBA, SQL Server DBA, Unix shell scripting (AIX and HP), Intel
Experience, Oracle Backup and Recovery using RMAN, Oracle Performance and Tuning

To Apply to this job go to http://www.GadBall.com or click here

An expert in the business aspects of the Finance functional area with the skillto provide a vision and strategy for the area but with the ability to go deep into
details to allow for the quick analysis of capabilities or to solve problems. An
individual with strong and effective interpersonal skills who is able to work with
all levels of the business organization. Working with senior leadership, this person
would be able to help detail out business ideas or visions and translate them into
systems or process capabilities. This individual understands the direction the functional
area is moving towards and would be able to determine how to enable that business
direction. Responsible for driving the Strat plan for their functional area with
the ability to execute against near-term requirements (within 1 year) and a vision
towards the next 3 to 5 years. Must have very strong partnering and negotiation
skills to facilitate prioritization and effective progress against tasks across
the multiple business groups and varied support groups o EAM o Business Analytics o DMO o ESD o Data Warehouse This person will need to understand the business process and systems flow from
End-to-End so that they can recognize the impact a change in one area or step might
have on another area. o Will need to work with the business team responsible for
process and procedures to ensure they are updated properly. o Will need to ensure
that Controls are maintained and updated accordingly. Will schedule and facilitate
periodic update client meetings with senior leadership to communicate status and
to discuss needs for the next 3 to 9 months. o Develops relationships with client
personnel that foster client ties. o Communicates effectively with clients to identify
needs and evaluate alternative business solutions with project management. o Continually
seeks opportunities to increase customer satisfaction and deepen client relationships.
o Manages client expectations effectively. Attends functional conferences for their area to ensure they are up-to-date on
the latest trends. Quickly understands the business issues and data challenges
of client's organization and industry. o Exhibits confidence and an extensive knowledge
of emerging industry practices when solving business problems. o Pushes creative
thinking beyond the boundaries of existing industry practices and client mindsets.
Delivers informative, well-organized presentations. Understands how to communicate difficult/sensitive information tactfully. Strong understanding of the General Ledger processing in SAP and what cost centers
have been set up and how they are posted to. Possesses a certain level of technical
Understanding including: o Possesses understanding in the areas of application programming,
database and system design especially in the area of SAP and its underlying system
modules and technologies. o Understands Internet, Intranet, Extranet and client/server
architectures. o Understands how legacy and web-based systems interface with each
other. o Will need a level of the knowledge in the technical components of the applications
to support performance issues. o Will need to facilitate release/upgrade implementations
especially if down-time is expected. People Manager: Manage a team of Functional
Business Analysts for the Finance areas: Manages the Business Analysis and Project
Management deliverables of the team including the areas of: o Analysis and Solution
Definition o Technical Recommendation and Testing o Project Execution: Project Pursuit, Project Definition, Blueprinting and Deployment
Manage the AOP and Budget for the functional area Possesses key leadership qualities which will generate enthusiasm among team members
and challenges others to develop as leaders. Demonstrates key teamwork behavior
which facilitates effective team interactions and shows appreciation for each team
members contributions. Skill Sets Application Responsibilities: Responsible for Business interaction, issue remediation and analysis and enhancement/project
design across the following functional business areas: - Cost Accounting/GL - Control - CoPA Company Profitability - BPS Business Planning and Simulation (R3 rollout). Includes planning for: GandA,
AandM, Supply Chain, Sales Finance, Capital - Affiliate Sales - Project Systems Includes Capital Planning - TCM - Trade Claim Management (R6) for 2009 this will be Genesis adjustments and
deductions - TFM Trade Funds Management (R6) - Product Costing - Coupons - Fixed Assets - Indirect Procurement - A/P and A/R - Responsible for driving compliance to SLAs agreed to with the business - Responsible for ensuring Disaster Recovery plan is in place and is appropriately
prioritized - Accountable for Controls and SOX compliance for the above applications

To Apply to this job go to http://www.GadBall.com or click here

The individual will participate in a project to define and implement a data masking environment. The responsibilities include , but are not limited to the following. Implement data masking software, establish roles and responsibilities, identify and create processes and procedures, identify and create data masking rules, define data masking standards, naming conventions and participating in a pilot process.

Knowledge and experience with Data Masking tools
Knowledge and experience with ETL tools
Knowledge and experience with data structures, referential integrity
Knowledge and experience with file transfer techniques

To Apply to this job go to http://www.GadBall.com or click here

. College degree, or specialized training or equivalent work experience
. Minimum 5 years of relevant work experience
. Experience with Production Assurance processes and procedures is highly desirable; JPMC experience would be ideal; ITIL a huge plus
. Prior Financial Production Assurance is huge plus
. Awareness of the business and IT strategy
. Basic understanding of the company's business practices and familiarity with the company's products and services
. Strong analytical skills and writing skills, to include solid experience in documenting requirements and technical specifications
. Strong experience with use of MS Excel and MS PowerPoint for producing analytic reports and presentations
. Self starter
. Confident working in cross funtional groups

. Significant Treasury experience
. Strong time management skills and must be well organized
. Energetic, self-starter requiring little direct supervision
. Ability to lead through influence, especially when working with cross-impacted areas
. Good project management skills
. Excellent telephone and conference call etiquette
. Good understanding of infrastructure and infrastructure environments
. Production Support experience with ITIL background being a significant plus
. Prior experience with the JPMC Production Assurance processes would give the candidate a significant advantage



To Apply to this job go to http://www.GadBall.com or click here

Our client is looking for 2-3 Computer Forensic Analysts. The candidates chosen will be overseeing the Forensics Lab, providing development, managing and communicating, and implementing a forensic program. This role will be responsible for creating systems and processes for the Best Practices, as well as analyzing and making recommendations for new technologies and industry trends. Additional duties will include creating forensic images of hard drives, including RAID systems, and generating reports/affidavits. Extensive knowledge with N-case, ethical hacking knowledge, trial testimony experience will be required. <br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Client is requesting 2+ years of experience in Computer Forensics & 4+ years experience writing SQL queries. The candidate should have excellent knowledge of EnCase, FTK, and Paraben. Project management skills will be required for this position, so any past management or PM expertise would be a plus.

To Apply to this job go to http://www.GadBall.com or click here

Our client is searching for a very high level Desktop Support Technician/System Administrator. Almost all of the support will be client side support. This will include Lenovo Laptops, Blackberry Devices & Dell Desktops. The candidate will need to have managerial experience & hands on experience in their past work environments. A candidate from a small environment would be ideal for this position due to extensive exposure to many technologies & multiple issues on their own. The candidates must be an expert in Active Directory, email troubleshooting, phone configuration, client optimization, VPN, building lap tops from scratch.<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Hands on technical experience in the following is required;
&#149; AD
&#149; Email Troubleshooting
&#149; Phone Configuration
&#149; Client optimization ( configuring Laptops so that they operate at maximum proficiency)
&#149; Create and execute remote imaging
&#149; Software Updates
&#149; Blackberry
&#149; VPN
&#149; Great General IT understanding and methodologies
&#149; Road Map Laptop Life Cycle

To Apply to this job go to http://www.GadBall.com or click here

Training deployment logistics support resource will support various activities:1. Support the training schedule and logistic activities associated with a releasesend-user training delivery and Train-the-Trainer. This includes working with representatives
from each location to build the schedule, understanding and working around constraints
such as training environment/data usage, trainer availability, course order and
duration, etc. under the direct supervision of the Training Logistic Lead. 2. Coordinate
material production and availability as needed for alternate delivery methods (i.e.,
CDs, portal postings, etc) under the direction of the supervision of the Training
Logistic Lead 3. Support on-site training room readiness 4. Support the success of the release-based training team by pinch hitting in
training areas where needed Skill Sets Required Skills: - Training delivery/logistics background - 2 years Proficient working with Microsoft applications including Excel, Word and/or
PowerPoint - 2 years STRONG project management/coordinator orientation - 2 years Data entry experience with strong detail orientation (i.e., data entry
integrity) - Strong written and verbal communication skills - Ability to work effectively in a dynamic, fast-paced project environment Desired Skills: - Microsoft Access experience - ERP project experience - specifically SAP

To Apply to this job go to http://www.GadBall.com or click here

Overview:We are currently looking for a SQL DBA for a long term contract project with our client located in Chicago, IL. Job Description:* Will design, develop, manage, maintain, and troubleshoot SQL Databases and Data Models. Key Responsibilities: *Managing the multiple databases ensuring that all servers are operational and all of the scheduled jobs are successfully completed.*Backup and recovery, sizing, security, replication, database optimization, schema creation and maintenance as well as SQL tuning and code optimization.*Executing performance tuning and upgrading the servers to the latest MS SQL server releases. Experience & Skills:*Preferred BS in computer Science or equivalent work experience including at least three years of solid database administration experience with MS SQL Server 7.0/2000/2005.*Experience in using the advanced features of MS SQL server including:*Replication*Proficiency with Database Transformation Services (SSIS) and other ETL tools.*Disaster Recovery Techniques*Setting up alerts, operators and jobs*Experience with high capacity database or transaction systems as well as DBA tools*Knowledge of Transact SQL coding, stored procedures and triggers*Excellent written and verbal communications skills

To Apply to this job go to http://www.GadBall.com or click here

An expert in the business aspects of the Finance functional area with the skillto provide a vision and strategy for the area but with the ability to go deep into
details to allow for the quick analysis of capabilities or to solve problems. An
individual with strong and effective interpersonal skills who is able to work with
all levels of the business organization. Working with senior leadership, this person
would be able to help detail out business ideas or visions and translate them into
systems or process capabilities. This individual understands the direction the functional
area is moving towards and would be able to determine how to enable that business
direction. Responsible for driving the Strat plan for their functional area with
the ability to execute against near-term requirements (within 1 year) and a vision
towards the next 3 to 5 years. Must have very strong partnering and negotiation
skills to facilitate prioritization and effective progress against tasks across
the multiple business groups and varied support groups o EAM o Business Analytics o DMO o ESD o Data Warehouse This person will need to understand the business process and systems flow from
End-to-End so that they can recognize the impact a change in one area or step might
have on another area. o Will need to work with the business team responsible for
process and procedures to ensure they are updated properly. o Will need to ensure
that Controls are maintained and updated accordingly. Will schedule and facilitate
periodic update client meetings with senior leadership to communicate status and
to discuss needs for the next 3 to 9 months. o Develops relationships with client
personnel that foster client ties. o Communicates effectively with clients to identify
needs and evaluate alternative business solutions with project management. o Continually
seeks opportunities to increase customer satisfaction and deepen client relationships.
o Manages client expectations effectively. Attends functional conferences for their area to ensure they are up-to-date on
the latest trends. Quickly understands the business issues and data challenges
of client's organization and industry. o Exhibits confidence and an extensive knowledge
of emerging industry practices when solving business problems. o Pushes creative
thinking beyond the boundaries of existing industry practices and client mindsets.
Delivers informative, well-organized presentations. Understands how to communicate difficult/sensitive information tactfully. Strong understanding of the General Ledger processing in SAP and what cost centers
have been set up and how they are posted to. Possesses a certain level of technical
Understanding including: o Possesses understanding in the areas of application programming,
database and system design especially in the area of SAP and its underlying system
modules and technologies. o Understands Internet, Intranet, Extranet and client/server
architectures. o Understands how legacy and web-based systems interface with each
other. o Will need a level of the knowledge in the technical components of the applications
to support performance issues. o Will need to facilitate release/upgrade implementations
especially if down-time is expected. People Manager: Manage a team of Functional
Business Analysts for the Finance areas: Manages the Business Analysis and Project
Management deliverables of the team including the areas of: o Analysis and Solution
Definition o Technical Recommendation and Testing o Project Execution: Project Pursuit, Project Definition, Blueprinting and Deployment
Manage the AOP and Budget for the functional area Possesses key leadership qualities which will generate enthusiasm among team members
and challenges others to develop as leaders. Demonstrates key teamwork behavior
which facilitates effective team interactions and shows appreciation for each team
members contributions. Skill Sets Application Responsibilities: Responsible for Business interaction, issue remediation and analysis and enhancement/project
design across the following functional business areas: - Cost Accounting/GL - Control - CoPA Company Profitability - BPS Business Planning and Simulation (R3 rollout). Includes planning for: GandA,
AandM, Supply Chain, Sales Finance, Capital - Affiliate Sales - Project Systems Includes Capital Planning - TCM - Trade Claim Management (R6) for 2009 this will be Genesis adjustments and
deductions - TFM Trade Funds Management (R6) - Product Costing - Coupons - Fixed Assets - Indirect Procurement - A/P and A/R - Responsible for driving compliance to SLAs agreed to with the business - Responsible for ensuring Disaster Recovery plan is in place and is appropriately
prioritized - Accountable for Controls and SOX compliance for the above applications

To Apply to this job go to http://www.GadBall.com or click here

Outbound Call Center Representative

Our client a non-profit, medical research fund-raising organization is seeking an outbound call center representative to recruit volunteers for fund-raising campaigns.

PRIMARY RESPONSIBILITIES
Initiate 180+ daily calls to volunteer prospects.
Recruit 12 volunteers daily for upcoming programs.
Provide prospects with detailed information regarding programs.
Accurately document daily activities.
Other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS
Exceptional verbal communication skills
Ability to communicate confidently with management and executive level leadership.
High school diploma or equivalent.
Computer literate with the ability to learn customer service software applications.
Ability to type a minimum of 30 wpm.
1-3 years of call center experience.
Sales experience a plus.


Experience: This is a 4-6 week temporary position, located in downtown Chicago. Work hours will be 9:30am-4:00pm.

To Apply to this job go to http://www.GadBall.com or click here

The SAP Developer is responsible for technical design, development, testing, implementation, support, and documentation of development objects within an SAP CRM 5.0 environment, this includes reports, WebIC BSP, interfaces, forms, data dictionary objects, enhancements, and ABAP objects to support call center and Marketing business processes.
Experience: Bachelor's degree in Computer Science, Engineering, or related discipline with an IT focus preferred.4+ years experience in SAP ABAP developmentExperience with CRM WebIC Business Server Pages, CRM enhancements and extensions, BADIs/user exits, CRM tables, and function modulesStrong knowledge of HTML requiredAbility to analyze, troubleshoots, diagnose, and develop appropriate solutions to system problemsAbility to translate complex business requirements into proven technical solutions aligned with management directives as well as assist with gathering and analysis of user requirementsStrong verbal communication skills and strong documentation skillsExperience with CRM Middleware, BDOCS, External List Management (ELM) and ABAP objectsA solid understanding of CRM upgrades and SAP's CRM roadmapExperience integrating SAP with middleware solutions in an SOA environmentDevelopment experience in object oriented languages such as Microsoft .NET or JavaExperience using newer Netweaver technologies such as WebDynpros and Adobe FormsExperience with SAP Industry solutions such as IS Retail or Apparel and FootwearIf you are interested in the position described above, and/or any other openings, we would be happy to speak with you about this role or other active opportunities, and discuss your parameters for an ideal position, or simply to establish a relationship for the future. Our agency has clients in multiple locations throughout the United States and Canada. Please, forward us a copy of your MS WORD resume to the address listed below. Obviously, we would not do anything with your resume, until we have had a chance to speak in depth about each opportunity, and make sure it is a suitable fit for your background and your interests.iHeadHunt E-Mail:

To Apply to this job go to http://www.GadBall.com or click here