SHORT SCOOP: 3+ yrs UNIX support exp, preferably in a financial or trading environment; strong knowledge of Solaris, Linux, and shell scripting.SUMMARY: The UNIX Trading Support Specialist supports the trading, back-office, and accounting group operations. He/she is responsible for diagnosing, documenting, and either fixing reported trader problems or reassigning them for the fix in a fast-paced, high-pressure environment. RESPONSIBILITIES:* Supports UNIX desktop environments at the CBOT, CME, and CBOE exchanges* Builds, installs, and deploys all desktop-related equipment to and from user desks* Participates in help desk phone weekly rotation* Handles calls from basic hardware problems to complicated UNIX and trading price feed, interface or server issues* Occasional weekend and evening hours.QUALIFICATIONS:* 3+ yrs production server (UNIX) exp, preferably in a trading or financial environment* Ability to troubleshoot end-to-end desktop problems, including applications, to back-end server or service* Understanding of Solaris Unix, Linux, and Microsoft Windows XP* Understanding of hardware to OS interoperability * Exp with ticket/work request system a must * Understanding of TCP/IP and all UNIX networking protocols and services (NIS, DNS, NFS, SMTP, IMAP, JumpStart, KickStart, grub booting)* Ability to configure major Unix components* Excellent documentation skills and ability to write shell scripts in Bourne shell, Python, or Perl* Some exp with trading applications and their back-end infrastructure a plus* Knowledge of trading and market terminology (options, futures, equities, etc.) * Excellent interpersonal, communication, and customer service skills.

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