This Help Desk Analyst is responsible for second level support for all the law firm's standard software and hardware. It provides effective evaluation of end-user needs. Good judgment and timeliness in response is imperative. You will spend at least five (5) hours daily working "on-the-phone" taking calls from users. Interested candidates, feel free to send your resume to:
Experience: This Help Desk Analyst II role requires a Bachelor's degree, high school diploma or GED; 2+ years of experience providing technical support in a law firm. Due to the shift hours, sometimes this Help Desk Analyst will be the single point of contact, so he/she must be very self motivated. Preferred certifications: Word MOS, Outlook MOS, A+ certification and/or MCP (Windows NT, 2000, XP or Vista). Interested candidates, please e-mail your resume to:

To Apply to this job go to http://www.GadBall.com or click here