SMARTSOURCE is currently searching for an experienced Remote Help Desk Consultant to join our customer.
This position offers an excellent opportunity for an individual to develop their skills and grow with a successful, entrepreneurial company.
Candidate should possess the following skills to be considered:

Location: Chicago, IL 60606
Salary: DOE

Basic Technical Skills:



Desktop O/S: Windows 98, NT, 2000, XP, and Vista
Proven design, planning and implementation experience in Windows XP deployments and migrations
Proven experience in desktop deployment tools including Symantec Ghost, USMT, Office 2003 administrative installations and SUS
Understanding the importance of and different technologies used to deploy Security updates (patches, OS updates, etc)
Experience with integrating 3rd party applications with client desktop environment
Experience and understanding of different VPN technologies
Experience with Remote Control utilities such as Remote desktop, terminal services, VNC, PC-anywhere
Experience implementing and troubleshooting PDA devices
Base-level admin and 2000/03 server and Active Directory experience
Proficient in implementing and maintaining tape backup solutions
Exchange 2000/03/07 Server and mail system admin experience a plus
Experience documenting network and desktop environments


Business Requirements for Position:

Strong interpersonal communication skills
2-3 years minimum experience in a desktop deployment, management and support position
1+ years experience working on Network specific responsibilities (Network Administrator or equivalent)
Certifications a plus (A+, Network+, MCP, MCSA, MCSE, CCNA)

Day to day responsibilities will include:

Provide remote front-line support to an assortment of small business clients
Provide Phone support for small business environments (both major networking components and Desktop PCs/laptops )
Maintain inventory, quality control, and help desk database
Product Procurement (buy activities)
Creation and testing of PC and laptop images
Laptop deployments/migrations
Maintaining network systems backup, deployment and restoration process

To Apply to this job go to http://www.GadBall.com or click here