Position is responsible for the successful implementation and maintenance of networkaccess, control, performance, and disaster recovery standards that directly impact
employee and external constituents throughout the state.Provide support to Tier 1 and Tier 2 support staff in RTC and CSC.Resolve a diverse set of problems using problem-solving skills and diagnostic methods
and tools.Successful performance ensures the high availability of network services to constituents
that result in commercially-acceptable levels of user/customer satisfaction on a
24/7 platform.The Network Engineer 3 is responsible for:1.24/7 support of State of Illinois Network.2.Provide phone support for all State of Illinois agencies.3.Develop and implement methods and procedures as well as statewide policies.4.Supervisory and lead field support for Tier 1 and/or Tier 2 staff.5.Engineering router-based high-speed technology network transports to deliver application
functionality6.Evaluating and implements new network technologies.7.Providing application-specific support (e.g., telephony, video/audio) to other
engineers, NOC and RTC support staff, and other team technical members as needed.8.Providing technical and project management leadership on multiple components of
a large project or a single complex component.9.Developing effective communication with institutional representatives and state
agency personnel to conduct studies, collect information, and convey analysis for
support of senior management recommendations.10.Perform program management and administration.11.Other duties as assigned from time to time.12.Cisco experience required (LAN/WAN).13. Knowledge of telco services including MPLS and FRAME RELAY.14. Familiar with Remedy asset inventory tools.

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