VP Client Engagement Executive (CE) Corporate Segments Accounting, Finance, Audit, Billing and Collections The Client Engagement Executive reports to the Senior Vice President Programs & Strategic Sourcing The Client Engagement Executive is a single point of contact and interface with a given business segment and information technology.Charged to work as a high level individual contributor, relationship builder, and cross functional team leader. Capable of working within a complex matrix environment to develop, execute, and drive completion of comprehensive solutions that aligning business strategies with IT solutions, that have significant return on investment. Business Segment supported - Corporate Segments include; Accounting, Finance, Investment Management, Billing and Collections, Audit, HR, Compliance, Legal, Communications Responsible for establishing, monitoring, fostering relationships and communications with business and IT leaders and 3rd party vendors to ensure success of major information technology initiatives within Corporate Segments. In this role you will be responsible for working with the business leadership to understand business strategies and priorities. Subsequently, translating and prioritizing those strategies into solutions that deliver the greatest impact to the CNA enterprise. Overall, accountability for development and presentation of business case, negotiating/instilling/driving performance expectations across Corporate Segments & IT functions, and 3rd party vendors.The Client Engagement Executive holds accountability for achieving expectations and facilitating resolutions for issues that impact success. Management of enterprise-wide project portfolio for a given business segment(s) Work with business and solutions to ensure that the business impact of the portfolio is understood and inline with enterprise level objectives Manage the portfolio budgets $10 - $50 million annually Build and manage successful relationships with business segments, IT and 3rd party vendors.In order to refine and align technology strategy with business strategy Establish, refine, analyze, present and defend business plans at the executive level Consult to clearly define the business issues and solutions Work with business segments throughout the full life cycle of a given program Especially during ideations and concept phase to identify alternative creative solutions while ensuring alignment with enterprise level goals Work to manage customer expectations about release schedules addressing drift due to quality assurance findings Work with IT and 3rd party vendors to ensure appropriated staffing for the life cycle of the initiatives Accurate scoping and forecasting to predict when solutions can be scheduled Provides management and oversight of work Develop and maintain demand forecasts of technology solutions and services Motivates and coaches engagement team through full life cycle of initiatives Manage SLA’s Apply metrics frameworks to measure cost/value ratio for initiatives and subsequently prioritize initiatives Key Strategic Goals Emerge as a trusted and visible resource for all partners Develop a portfolio strategy that is in alignment with enterprise level strategy Develop and refine the metrics used to measure the portfolio’s success Creation of business architecture for the given segment Define the tactical execution strategy within a given initiative’s road map Work across portfolios to optimize and promote reusability Client Engagement Executive will be a will be a “hands-on” leader/driver capable of developing successful relationships with executive leadership, and 3rd party vendors.Candidate will have a strong background leading and navigating full life cycle large complex systems initiatives (spends of $10 to $50 annually with 3 year programs over $100 Million) within a matrix environment. Minimum Bachelors Degree, Advanced degree preferred Value added certifications The successful candidate will have a minimum of 15 years of experience in progressive enterprise level IT roles ideally within the insurance or financial services or a tier I Professional Services Practice focused on insurance or financial services.Ideally, candidate should have experience working in a matrix environment capable of developing and fostering high quality relationships with all levels of the enterprise. The ideal candidate will have the following skills and experiences. Though each of the following items is not a requirement, a compelling combination of the following is a must: Knowledge of IT, including in-depth experience in business systems analysis, larger scale program management and business process reengineering Knowledge of the insurance vertical across; Operations, Distribution, Financial, Claims and Underwriting Executive presence and professional image with consultative polish – excellent communication skills Strong leadership skills including negotiation and conflict resolution - ability to win and influence Ability to translate between business and technical client requirements clearly and verbally toindividuals of varying backgrounds Ability to identify process improvements and develop and present a business case (practice management) Understanding and experience in business applications/systems and how they are planned, specified, designed, built, tested, deployed and managed Proven project management skills to manage projects from inception to implementation - ability to apply project development methodologies, reporting techniques, and measurement techniques Experience: Management of enterprise-wide project portfolio for a given business segment(s) Work with business and solutions to ensure that the business impact of the portfolio is understood and inline with enterprise level objectives Manage the portfolio budgets $10 - $50 million annually Build and manage successful relationships with business segments, IT and 3rd party vendors. In order to refine and align technology strategy with business strategy Establish, refine, analyze, present and defend business plans at the executive level Consult to clearly define the business issues and solutions Work with business segments throughout the full life cycle of a given program Especially during ideations and concept phase to identify alternative creative solutions while ensuring alignment with enterprise level goals Work to manage customer expectations about release schedules addressing drift due to quality assurance findings Work with IT and 3rd party vendors to ensure appropriated staffing for the life cycle of the initiatives Accurate scoping and forecasting to predict when solutions can be scheduled Provides management and oversight of work Develop and maintain demand forecasts of technology solutions and services Motivates and coaches engagement team through full life cycle of initiatives Manage SLA’s Apply metrics frameworks to measure cost/value ratio for initiatives and subsequently prioritize initiatives To Apply to this job go to http://www.GadBall.com or click here