We are currently seeking to fill a great opportunity for a qualified individual with excellent interpersonal skills for the position of Hyperion Applications Administrator in downtown Chicago, IL. We invite you to review the position requirements below and apply today if your skills match our need.

Current Hyperion Applications to be Maintained:
- Hyperion Financial Management, Hyperion Reports
- Upstream Weblink, Hyperion Essbase

Future Applications:
- Hyperion Planning, Hyperion Analyzer

Duties will include the administration of all modules for the above mentioned applications, including:
- User additions and deletions to the Security modules of each application
- Creating or updating data entry screens for end users
- Updating reports and printing books
- Creating and updating journal entry templates
- Copying and clearing application data through Database Management Module
- Preparation and forwarding of Update details to end users
- Monitoring Service Requests using Service Desk software and providing first level support as appropriate
- Creating and maintaining documentation for all Hyperion Administrator procedures
- Performing monthly application maintenance including backups
- On-going administrative maintenance of the Essbase operational reporting tool
- Produce operational book of reports for executive management

Training:
- Provide remote training and user coaching to end users on all Hyperion applications
- Provide Webex training for application upgrades and new features
- Instruct users on corporate accounting policy and data loading procedures
- Preparation and maintenance of all teaching aids and training documentation for Hyperion applications

Development and Implementation:
- Review and evaluate needs of end users and company goals
- Assist in the build and implementation of development plan
User Support:
- Assist users with Service Desk queries
- Identify, research and resolve user or application problems and liaise with outside consultants when appropriate
- Respond to telephone calls, emails and personal requests as they arise
- Provide evening and weekend support for end user during financial period close
- Assist users with mapping chart of accounts or upload issues
- Document all user issues and resolutions using Service Desk

Testing:
- Coordinating and assisting the Senior Systems Architect with testing and documentation of system updates and software version changes

Requirements:
- Bachelors degree (BA/BS) in Accounting, Business Administration, Economics, Finance or related discipline; IT related course work would be helpful.
- Must communicate regularly and effectively with both corporate and regional executive personnel, finance staff, IT personnel, outside consultants, internal and external auditors, etc.
- 1 - 2 years related experience in an end user support environment
- A willingness to commit to additional Hyperion Administrator training
- Working knowledge of concepts related to accounting and financial reporting
- An ability to work well under pressure managing and prioritizing large volumes of service requests with limited supervision
- Well organized and self motivated

Apply now if your skills and experience are a good match for the position and remember this: At Harvey Nash, the door to opportunity is always wide open. Experience: Desired skills: . To Apply to this job go to http://www.GadBall.com or click here