Job Summary: Configure and maintain one or more enterprise applications and maintenance processes used to meet the organizations on-going SAP information needs. Deliver SAP CRM configuration in a manner that produces value-adding, timely and cost effective results. Responsibilities: Deliver high-quality configuration that meets business needs on a timely basis. Work with the Business Analysts, Application Architecture, Data Architecture, Project Management, Information Portfolio Management, Enterprise Application and Client Support groups to design and deliver solutions that fit within the established architecture guidelines. In conjunction with these other IS groups, ensure the completion of SAP CRM deliverables, ensuring that they are coordinated with and meet the requirements of the business users. Manage technically complex configuration assignments. Assist with the development of and deliver on CRM module and identify and implement improvement plans where appropriate. Own the resolution of problems as it pertains to assigned SAP configuration. Work with the Client Support group to continuously reduce the number of support issues and improve client satisfaction. In conjunction with Information Portfolio Management and Resource Managers, prioritize requests and complete requests. Working with other Enterprise Applications resources, plan and manage capacity in the short and long term, ensuring that the appropriate mix of resource skills are maintained and that the highest value activities receive priority. Experience: Education and Experience Requirements: Bachelors degree or equivalent work experience required. Masters degree is a plus. Must have at least 5-years of proven SAP configuration experience of advanced configuration skills in CRM. Must understand SAP configuration in 4.7, project management frameworks, and software delivery tools Must have demonstrated ability to build quick and effective work rapport with others and strong teambuilding skills. Must demonstrate strong customer focus, communication skills, a strong sense of urgency, and a win-win approach to meeting business requirements and resolving problems. Certification in SAP modules a plus Must be able to understand and translate business processes into effective configuration. . Solid understanding of business processes. Strong overall SAP skills To Apply to this job go to http://www.GadBall.com or click here