We are currently seeking to fill a CTI/IVR Associate Partner position for our client, a Global billion dollar organization. This is an excellent, once in a life time opportunity. Our client provides leading edge benefits, such as:

- Very competitive base salary
- 401(K)/Pension Program
- Employee Stock Purchase Program
- Competitive Health Benefits
- Health Care Spending Account
- Dependent Care Spending Account
- Bonus

We invite you to review the position requirements below and apply today if your skills match our need.

Responsibilities:
The Call Center Associate Partner has direct accountability for the overall successful solution design and delivery of large-scale Financial Services engagements involving contact center technology, process & organization. The Call Center AP provides hands-on leadership & direction to the team as well as manages client executive relationships. The AP will also be responsible for leading business case development & performance measurement. This is a hands-on consulting delivery role in a complex & integrated environment which is multi-functional, multi-national, &/or crosses multiple locations.

Qualifications:
- Minimum of 10 years experience with a minimum of 3 years employment in a consulting firm
- Demonstrated hands-on project management experience with at least 3 full lifecycle, successful large-scale Financial Services/Contact Center transformation engagements involving technology, process & organizational change initiatives.
- Working functional / technical knowledge of Cisco, Genesys or Avaya solutions
- Preferred Candidates should have Financial Services/Contact Center consulting experience.

Up to 100% Travel is required. Our client works diligently at finding client work in the market that hired resources live. Qualified candidates must live within the following metro areas: Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Columbus, OH; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Hartford, CT; Houston, TX; Kansas City, MO; Los Angeles, CA; Miami, FL; New York City, NY and surrounding area; Philadelphia, PA; San Francisco, CA; and Washington, DC.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Apply now if your skills and experience are a good match for the position and remember this: At Harvey Nash, the door to opportunity is always wide open. To Apply to this job go to http://www.GadBall.com or click here