There are two positions open- a Business Configuration Analyst and a Lead Business Configuration analyst. The only difference between the two jobs is that the lead business configuration analyst plays a leadership role in the configuration of new and existing applications and must have 5+ years experience in a leadership role. Both positions: ? Will be responsible for the safekeeping of all historical data for our client by analyzing and archiving data specific to the logistics for the client including inventory management, replenishment, forecasting, planning and procurement for supply chain and store systems ? Supports the development of staff, providing guidance and expertise to less experienced business analysts/ configurers. ? Consults with business users to identify and document business needs and objectives ? Act as a liaison between the corporate business units, the business end users, and the application team ? Facilitates resolution to support issues not resolvable by the help desk or 3rd level support, effectively filling a 4th level support role ? Conducts store systems training to business end users ? Creates procedures to support system modifications ? Provides technical assistance to the field support department and corporate users for enhancements and system modifications ? Provides training and guidance to business analysts ? Works with field support department in the roll out of new POS releases. Provides follow-up during pilots ? Performs all other duties as assigned ? Demonstrates a commitment to client?s core values of safety, integrity, process involvement, and customer satisfaction.

Requirements:

? Bachelor?s degree in business, systems or related field ? 5+ years of technical leadership required for lead position ? 5+ years in a business analyst capacity ? Familiarity with SAP through hands-on experience ? Experience with relational databases preferred ? Excellent oral and written communication skills ? Problem solving skills with ability to work independently and meet deadlines ? Flexible hours may be required within minimum 24/7 responsibilities ? Communication with ability to present information and ideas to supervisor, customers and management ? Planning and organizing in order to manage personal time efficiently ? Decision making with knowledge of systems software to act when called upon


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