Perform effective centralised database administration for multiple databases. This includes Oracle and SQL Server databases for production, testing, and staging environments across the supported geographical area. Be able to provide effective support cover, as needed from time to time, across other geographical areas Principal Accountabilities * Ensure SLA's & operational KPI*s are met, working as necessary with internal and external support functions when major incidents occur * Provide support and installation for supported Database IT Infrastructure * Administer Database user permissions and profiles and ensure that Database IT security remains intact * Proactively monitor supported Database IT Infrastructure and ensure issues identified (including potential options to resolve) in good time * Ensure database backups are appropriately executed and periodic restorations are exercised to ensure backup quality * Maintain and exercise Disaster Recovery procedures for production databases supported * Ensure high quality documentation for supported infrastructure is developed and maintained * Provide timely, quality estimates for any project work * Be aware of the responsibilities within the AS/400 and UNIX Administrator roles and be able to perform the day to day accountabilities of these roles, where required by the business and your line manager Key Challenges * Ensuring consistently high levels of support as Oracle is deployed more widely across a global environment * Successfully providing Oracle support across an increasingly global environment * Maintaining the highest levels of systems availability * Maintaining and evolving excellent working relationships both internally and externally * Maintaining a high level of productivity and co-ordination in an environment where many activities are simultaneously taking place Skills, Know How and experience: * Minimum 5 years Technical Experience in similar support environment ? Minimum 3 years practical experience of Oracle (v8+, certification preferred) ? Possess qualifications either at educational level (Associates degree in US) or equivalent technical level (Oracle). A Bachelor*s degree is preferred ? Good working knowledge of Unix/ SUN hardware platforms ? Good written and verbal communication skills at all levels ? Ability to prioritise own workload and manage time effectively according to Business needs ? Basic project management / co-ordination awareness ? Other desirable skills include: RightFax, Genesys, CTI, MQ, Neon, Web platforms, AS400, SQL/Server, IT networks, Exchange 2003, MS Cluster technologies Experience: Oracle v8, Unix, Sun HardwareRightFax, Genesys, CTI, MQ, Neon, Web platforms, AS400, SQL/Server, IT networks, Exchange 2003, MS Cluster technologies To Apply to this job go to http://www.GadBall.com or click here