Our client in Downtown Chicago is looking for an excellent level 1 Helpdesk person. The ideal Helpdesk professional, for this role, must be customer-service oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Maintaining an inventory of installed software, managing software licensing and creating policies and procedures for upgrades, will be the main responsibilities, and also analyzing and making recommendations for hardware and software standardization. Personality is the key for this position.

<br/><br/>All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Experience: Microsoft experience should be at least 2 years. The candidate should have 3+ years of experience troubleshooting desk side issues.

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