Support Analyst in Chicago, IL
Level 1 Support Analyst
3rd Shift - 10 pm to 6 am
Sun - Thurs
Position Description:
This team is responsible for supporting and maintaining a straight-through trade processing system , utilized by the Alternative & Quantitative Investment and Hedge Fund Administration groups of Global Asset Management. This role is for a first-line support Analyst for this group.
Responsibilities include:
First-line support of trading and back-office systems.
Risk assessment and prioritization of production problems.
Escalation of persistent or critical problems to development teams and senior management.
Proactive identification of risk areas.
Ad-hoc reports/extracts.
Impact analysis and requirements gathering.
UAT and regression testing.
Software deployment/integration.
Knowledge, Skills and Abilities:
Excellent communication skills
Exceptional problem solving skills
Ability to work in a fast-paced, highly-driven environment
UNIX and scripting experience (Perl, C Shell, and Bourne shell)
Relational database experience (Sybase/Oracle)
HTML/Web or Java skills desirable
Computer science or Finance related degree is preferred
Application support experience is a plus
The role requires an individual who is self-motivated, can thrive and multi-task in a fast-pace environment and can meet high customer expectations.
To Apply to this job go to http://www.GadBall.com or click here