Siebel/Oracle Administrator and Demand Planner in Chicago, IL
Are you looking for a company with that rare combination of a solid history and a bright future? Culligan's dynamic leadership team has created an environment that is fast-paced, growing, challenging and rewarding. Sound good - keep reading! Primary responsibility for this position is the ownership, policing, and user support of CRM for all applicable business divisions. Secondary responsibility is the reporting and preparing of demand plans. This requires a heavy emphasis of attention to data integrity and the accurate reporting of data specific to sales operations functions within and without CRM. Improving and extending the use of CRM to improve sales effectiveness and reporting. This role will also support demand management needs and demand forecasting. Essential Job Duties: .Problem determination, debugging and issue troubleshooting, resolution and testing as related to Siebel application administration .Siebel custom development .Monitors end-user usage of systems and performs daily administrative tasks including phone support for daily users. .Administers Siebel OnDemand functionality in conjunction with IT team by facilitating requests for application changes .Creating and Maintaining the sales team Knowledge Warehouse – Solutions. .Enforcer of Standard Operating Procedures .Database Cleansing and duplicate record management .Responsible for supporting and coordinating future upgrades .Future and on-going training support .Report Management including custom analysis as required .Demand Management and forecasting support .Other tasks as assigned such as CRM record creation and direct sales follow-up as needed Minimum Education Requirements: Bachelor's Degree Minimum Work Experience Requirements: .4+ years of related experience (CRM and Sales Operations & Planning) Special Knowledge/Skills and/or Abilities: .Knowledge of the following: Databases - Access, ASP, and SQL Reporting tool kits - Crystal and Cyberquery CRM tools - preferably Siebel/Oracle OnDemand, Salesforce Automation ERP tools - QAD or related Work Environment/Physical Demands: This position requires the physical demands of a standard office environment. Company Profile: Among the most recognized brand names in the water industry, Culligan International has been manufacturing and distributing water treatment products and bottled water for household and commercial use, worldwide, since 1936. The company has cultivated a reputation based on service, quality and water expertise over its 70+ years of industry leadership. Its solutions have been awarded the Good Housekeeping Seal®, highlighted as a Consumers Digest® ''Best Buy'', and featured on the ''Designing Spaces®'' national television show. The franchised "Culligan Man" noted in advertising is known in more than 90 countries. Headquartered in Rosemont, IL, Culligan offers the most extensive water treatment product line in the world. We are the leading innovator and provider of filters for tap water, household water softeners, micro-filtration products, desalination systems, and portable deionization services. Culligan delivers bottled water and water systems to consumers and businesses through its network of over 700 Company owned and franchised dealers. Purchased by a fund controlled by the private equity firm Clayton, Dubilier & Rice in 2004, the company executed significant cost reductions in 2005 and developed an appropriate infrastructure to support the growth of the enterprise. Entering 2006, Culligan successfully negotiated a new agreement with its franchise dealer network which will prove advantageous to both parties. The work related to these activities has already had a significant impact on Culligan's financial results. The company is strong, profitable, and well-positioned in the market. Culligan is focused on strategic growth initiatives which will see the business expand in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher levels of profitability. Compensation & Benefits: Employees of Culligan receive a competitive benefits package and exclusive privileges including: -- Medical/Dental/Vision insurance -- Life Insurance -- Long & Short Term Disability -- Tuition Reimbursement -- 401(K) -- Product Discounts Culligan International Company is an Equal Opportunity / Affirmative Action Employer. To Apply to this job go to http://www.GadBall.com or click here