SEE THINGS DIFFERENTLY.

Technology and creativity serve the idea. Together. To view them any other way is to view them with the narrowest of vision.

We are Sapient. Since 1990, we have partnered with some of the world’s most recognized brands, and - by leveraging the power of both creativity and technology - helped them achieve success at a rate nearly three times the industry average. Our commitment to our clients is renowned; our passion for delivering exceptional value unparalleled.

To foster that passion and deliver on that level of commitment takes a special group of people. That’s why we work hard to maintain a corporate culture founded on initiative, education, recognition and respect.

Does this speak to you? Then whether you’re fluent in the language of HTML, strategy, Java, or consumer research, we invite you to bring your talents and passion to Sapient. Where we’ve not only struck a balance between art and science – we’ve mastered it.

Job Title:
Manager, Program Management – CPG, MFG or Retail Verticals

Job Summary:
This exciting leadership opportunity for a senior-level Project Management professional encompasses all facets of project management, client management and team leadership. Ideal candidate should have proven track record in leading and delivering Consumer Packaged Goods, Manufacturing or Retail related solutions from top consultancies such as Accenture, Deloitte, etc.

The most typical project roles for the Manager, Program Management are Track Lead (TL), which usually consists of leading tracks of work (3-8 people) as part of a larger project, and Project Manager (PM), which consists of leading project teams of 15-25 people.

He/she must have a deep understanding of project management tools and approaches to manage complex, multi-disciplinary projects and the flexibility to lead diverse and dynamic teams to deliver balanced and integrated solutions to our client’s challenging business problems.

He/she must have solid problem solving skills, business skills, verbal and written communication skills. The Manager, Program Management must have excellent relationship building skills, as well as strong leadership and team management skills. He/she must have a deep understanding of project management tools and approaches to manage complex, multi-disciplinary projects and the flexibility to lead diverse and dynamic teams to deliver balanced and integrated solutions to our client's challenging business problems.

Responsibilities:
Oversees the development and tracking of integrated project plans. Adapts and applies the Sapient delivery approach to meet project objectives and client business drivers.
Establishes and maintains project communications.
Oversees project estimations. Oversees the development of project deliverables.
Establishes and maintains processes to manage scope throughout the project lifecycle. Identifies and manages project issues.
Sets project quality and performance standards. Assesses and manages risk over the project lifecycle. Maintains project tracking and information systems.
Partners with others to lead teams of 15-25 individuals. Builds and structures project teams to ensure maximum performance. Provides purpose, direction and motivation to team. Clarifies and communicates project objectives and success criteria.
Ensures key project-wide roles and responsibilities are defined. Ensures the use of best practices and applies lessons learned from previous projects. Ensures a positive, collaborative work environment for the team.
Directly supervises the work of Associate Project Manager(s). Mentors and coaches project team members, as appropriate. Manages third-party partner and/or vendor relationships, as necessary.
Responsible for ongoing client satisfaction. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.). Develops relationships with key client stakeholders and client executives.
Provides day-to-day project contact for the client.
Participates in recruitment and hiring activities, including interviewing and conducting hiring exercises for Associates, Sr. Associates and other Managers within the Program Management Domain.
Manages the career of up to 6 individuals.
Participates in, and assists with, company events such as training and internal initiatives.
Contributes to the ongoing development of the Program Management Domain and community at Sapient.
Actively shares knowledge and learning from project experiences.

Experience Guidelines
5-10 years of industry experience
2+ years project management experience in successfully delivering IT solutions in Consumer Packaged Goods, Manufacturing or Retail Verticals.
Led diverse teams of 10 or more people in dynamic and fast-paced environments
Accountability for budget or client revenue of $3mm or higher
1-2 years of client management experience with primary accountability for peer-level client relationships (preferably at the executive level)
Experienced multiple full project lifecycles from business development to final delivery
Led teams with multiple discipline representation (especially technology, creative, and strategy)
Direct managerial responsibility for 2+ or more individuals
Experience using object oriented design and development methodologies preferred Proficient in Word, Excel, Powerpoint and MS Project; knowledge of Visio
Frequent travel may be required.

Education:
Bachelor’s degree required
.
About Sapient
Sapient helps clients innovate their businesses in the areas of marketing, business operations, and technology. Leveraging a unique approach, breakthrough thinking, and disciplined execution, Sapient leads its industry in delivering the right business results on time and on budget. Sapient works with clients that are driven to make a difference, including BP, Essent Energie, Harrah's Entertainment, Hilton International, Janus, National Institutes of Health (NIH), Sony Electronics, the U.S. Marine Corps, and Verizon. Founded in 1990, Sapient is headquartered in Cambridge, Massachusetts, and operates across North America, Europe, and India. More information about Sapient can be found at .

Sapient is a registered service mark of Sapient Corporation.
Sapient is an Equal Opportunity Employer

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, which include hearing, speaking, typing, and occasionally moving and/or lifting up to 15 pounds.

Sapient is a registered service mark of Sapient Corporation.

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