User Liaison II (Job #8545) in Chicago, IL
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Title: User Liaison II
Location: Chicago, IL
Start: ASAP
Duration: permanemet
Salary: 55-75K
Hours: 8 am to 5 pm
Candidate Citizenship / Residency Requirement: US Citizen
Degree: 4 yr degree required
Experience: 1-3 years
Candidate Must Have : SCT BANNER experience (within Higher Education) & Student Information experience
Scope:
A functional consultant who has extensive applied and practical experience in SunGard's Banner product:
o Consult with supervisor, systems analysts, other programmers and end users to gather information about program intent, functions, features, data requirements, input requirements, output requirements, internal and external checks and controls, hardware and operating system environment, and interfaces with other systems.
o Design or write program specifications based on consultations with supervisor, systems analysts, other programmers and end users.
o May convert designs and specifications into computer code. May compile code into programs and corrects errors detected in compile process. Creates test transactions and runs tests to find errors and confirm program meets specifications. Analyzes code to find causes of errors and revises programs.
o Write and maintain documentation of changes to computer code, programs and specifications.
o Design and code layouts for onscreen user interfaces, printed outputs, and interfaces with other systems.
o Provide technical assistance by responding to inquires regarding errors, problems, or questions with programs.
o Revises program for corrections, enhancements, or system environment changes.
o Train end users for technical support staff to use and support program.
o Coordinate with programmers about program revisions. Modifies and maintains software programs written by others.
o Maintain a working knowledge of current releases (version changes and enhancements) of SunGard SCT's Banner.
SKILLS/EXPERIENCE:
Strong functional understanding of Student business processes and operations and administrative and/or ERP systems (module) within Higher Education. Must have specific experience in any of the following; Admissions, Recruiting, Registration, Graduation, Student General, Academic History, Financial Aid, Housing and student services processing:
o Experience in any of the ERP and/or administrative systems in Higher Ed required;
o Sungard's (SCT) Banner, PeopleSoft, Datatel, Jenzabar/CARS, IA Plus.
o Experience working with SCT Banner strongly desired and preferred.
o Banner SAR experience desired.
o One (1) to three (3) years experience using on-line data base information systems.
o Excellent communication and customer service skills.
o Minimum of three years experience using desktop and/or laptop computers.
o Excellent problem solving and analytical skills.
o Working knowledge of Microsoft Office software including Microsoft Project.
o Experience with on-line database query tools.
o Experience in consulting/training groups or individuals in the use of computers and related.
technologies.
Desired Skills/Knowledge/Experience:
Banner Forms creation.
SQL/PL-SQL skills.
Banner Self-Service Products
Project management skills.
CAPP
Report Writing Tools (Crystal Reports, BRIO, etc.)
For immediate consideration, please feel free to reply back to this email with word .doc of your resume, your contact info and availability to interview/start. Julia:
(As it is our intent to offer a safe and healthy work environment for our employees, we conduct a pre-employment background check)
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