Prestigious Global Trading Firm, located in the Chicago Loop, is currently seeking a Trade Support Analyst with Trading Technologies experience (TT). Candidate will provide first and second level support to traders in our Chicago and NY offices.Responsibilities:- Perform active monitoring and respond to alerts within technology environment; escalate issues to appropriate IT staff if necessary- Work collaboratively with traders and other IT staff to implement new tools and strategies.- Manage applications including Trading Technologies and proprietary applications.- Test new releases of software and deploy to production.- Troubleshoot and resolve Windows desktop problems.- Install and configure hardware and software.- Achieve close to 100% uptime through monitoring, use of change management procedures and immediate response to any outage.- Manage incidents including incident resolution process and client communications - Develop and maintain systems documentation.- Work collaboratively with other team members to achieve firm goals.- Provide support off-hours and remotely when needed.Experience - Experience supporting proprietary and third party trading applications is required.- Experience with Perl, Shell scripting, or another programming language is required.- Experience with Linux and/or Windows desktop administration is required.- Demonstrated ability configuring, monitoring and troubleshooting software is required.- Experience supporting XTrader from Trading Technologies is preferred. To Apply to this job go to http://www.GadBall.com or click here