EJB Application Support Engineer (#8705277) in Chicago, IL
The role of a Senior Systems Engineer is to support Non-Production proprietary applications. These applications are large and complex; involving multiple components, multiple technologies, and multiple operating systems. As a senior engineer, the work is generally divided into two categories: support and deployment. Support tasks involve responding to issues reported by customers by investigating, troubleshooting, and escalating as necessary. It is expected that an engineer can provide up to level 2 support across all components and level 3 for specific components. Deployment tasks involve using proprietary tools to distribute software across hundreds of servers. Along with this, the engineer is also responsible for testing the application post-deployment. Responsibilities Management, administration, support, configuration, and testing of J2EE (specifically EJB) systems. Administration, support, and configuration of custom PERL and PYTHON utilities. Responsible for providing second level support across all environments and participate in the On-Call Schedule Responsible for providing third level support for at least one component across all environments Responsible for monitoring and responding to all environment related queries to the team via Hotline, Chat, or Email Responsible for the timely execution of Change Requests Responsible for the timely resolution or escalation of Incident Reports Responsible for providing well communicated hand-over between shifts Responsible for providing weekly status reports Responsible for adhering to all standard operating processes and procedures Essential Skills Required: Strong problem solving and troubleshooting skills Familiarity with both UNIX and Windows environments Understanding and hands on experience with PERL and PYTHON. Minimum of 5+ years total experience working in distributed enterprise type applications. Experience and understanding of hosted applications especially in areas such as scalability, clustering, high availability, failover, and disaster recovery Understanding and experience with administration of J2SE and J2EE enterprise applications. Understanding of basic object oriented programming principles Enthusiastic, self-motivated individual who is a strong team player Fast learner with strong communication skills (written and oral) Nice To Have: Understanding of Interest rates risk management and trading strategies. Experience in a large financial institution.
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