Local Chicago candidate is preferred. Comm. skills rating and why they fit the position summary (I need this on every candidate I present. A Required Skills: Desktop, Laptop and Blackberry Help Desk Support Strong customer service and good people skills. 3-5 years experience supporting desktop and laptop computers (hardware & software) 3-5 years experience using Windows/XP and Microsoft Office 2-3 years experience supporting Lotus Notes preferred 1-2 experience supporting Blackberry users preferred B Desired Skills: Technical Certifications Job Description: Responsible for providing support to internal customers on the deployment, usage, and troubleshooting of desk side technology, which consists of desktop and laptop computers (both hardware and software), handheld Blackberry devices, Anyplace VPN remote access, and ! Lotus Notes email and related technologies. Candidate will have experience in providing customer support, both at the desk side and using remote control access on a variety of desk side technology. Business Justification: Additional resources needed to support growing number of Blackberry users in the Chicago headquarters. Providing desktop support skills and troubleshooting services to internal client customers Please forward your resumes to Contact At: 703-880-4510 X 24 Desktop, Laptop Blackberry Help Desk Apply directly at: ?r=gad To Apply to this job go to http://www.GadBall.com or click here