APPLIED TECHNOLOGY SENIOR ANALYST & OPERATIONS TEAM LEADER Seeking qualified applicants for the position of Applied Technology Senior Analyst & Operations Team Leader. The individual will be a member of the Firmi:s Applied Technology Group (iATGi) and will be responsible for managing a team of Analysts and Specialists to provide superior litigation support, case management and customer service to the Firmi:s attorneys and paralegals. This position, together with the ATG Production Team Leader and the Firmi:s Chief Knowledge Counsel, will serve as the ATGi:s management team and have responsibility for the overall successful delivery of litigation support services Firm-wide to our clients and cases. Experience: Preferred Qualifications and Skills "X Bachelors degree and at least five years of litigation support experience with law firms or companies providing services to law firms "X Experience managing a team of individuals to deliver litigation support and customer service "X Broad, general litigation support skills and computer knowledge "X Excellent problem solving and communication skills "X Experience managing litigation support projects "X Paralegal experience or an overall knowledge of litigation and the litigation process Duties and Responsibilities "X Manage and supervise the delivery of case management and litigation support services by the ATG to the Firmi:s attorneys, paralegals and clients. "X Coordinate service needs with the ATG Production Team Leader on a daily basis to ensure timely and quality delivery of services "X Serve as a primary contact point for the Firmi:s attorneys and paralegals for new project and matter staffing for the ATG "X Coordinate ATG matter staffing, balance workload among ATG case management staff, and prioritize projects and delivery of service. "X Advise attorneys and support staff on effective application of technology to a variety of issues relating to electronic discovery "X Work with ATG Analysts to develop case management plans for matters and projects "X Assist in the creation and development of ATG procedures, training materials, and documentation "X Coordinate project specific attorney, paralegal and support staff training "X Coordinate the provision of Concordance/Opticon support to the Firm's Helpline and users "X Help with the development of new litigation support software procedures, training and support. Prefer experience with: "X Concordance/Opticon, FYI and FYI Reviewer "X CaseLogistix, Ringtail and Summation "X Microsoft SQL Server "X iConect "X TrialDirector "X EnCase "X Microsoft Access "X Microsoft Excel "X ASCII data formats "X Extractiva (Mobious HardCopyPro) To Apply to this job go to http://www.GadBall.com or click here