Smartsource, Inc. a nationwide technical staffing agency is looking for a Field Service Technician to join a reputable, stable, growing organization. This high profile client, a leading global provider of information technology services and advanced, high volume document and payment processing solutions, was selected Dell Inc.'s General Procurement Partner of the Year for 2007.


START DATE: ASAP!
DURATION: 3+ Months contract-to-hire (PERMANENT STATUS after 90 days)
LOCATION: Chicago, IL
WORK HOURS: 8am - 5pm (M-F)
COMPENSATION: $20 per call within a 50 mile radius plus $6.00 for gas per call. $20 per call over a 50 mile radius plus $15 per gas per call.


PROJECT DESCRIPTION:
Our client is seeing Field Service Technicians to perform Dell Warranty Work at client locations. These technicians will be a SmartSource employee working at client locations, either homes or businesses.

This is a contract to hire (after 90 business days) the company may offer to bring you on as a full time technician. At that time you will be offered full benefits package, including 401K and healthcare.


---Requirements----
. -Field Engineers are required to have reliable transportation and money to pay for gas, along with a cell phone with at least 2000 minutes available.
. Must have their A+ Certification.
. At least 1-2 years of field service experience break/fix, printers, desktop support.
. Experience with DELL computers 80% is Dell Warranty repair work. You will be asked to complete 36 Dell certifications on line from home as part of your training prior to starting any work on Dell computers.
. You must have Great customer service skills and work with end customers regarding their computer problems
. We are looking for sharp, well spoken, ambitious individuals to complete 5-7 service calls per day (Monday-Friday only).
. Repairs can include replacing hard drives, motherboards and in some cases printer parts, mostly Lexmark models. You MUST have hands on expereince taking them apart and putting them back together
. You will be required to start at the client location to pick up tickets and warranty parts than drive to the calls that are assigned to them. Most calls are 20 miles out. Some will be more and some will be less.
. You will run their calls throughout the day and return all closed tickets. If you could not close the call you will be asked to return the parts and reschedule the calls.
. You will be representing the client company, so professional appearance is mandatory. You will be paid every 2 weeks while you are on the contract. We do offer direct deposit.

Technicians must be able to pass a background check, as well as a Drug test prior to starting on the job.

If interested in this position, please email your updated resume to
Tricia -

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