GTU Systems Administrator in Chicago, IL
Grant Thornton LLP is the U.S. member firm of Grant Thornton International, one of the six global accounting, tax and business advisory organizations. Grant Thornton LLP specializes in serving mid-cap, small-cap and privately held clients, and is a preferred provider of selected non-audit services to selected markets. The firm's success is attributed to an adherence to its Guiding Principles of respect for firm policies and people, a commitment to integrity, professional excellence, and leadership in the accounting profession and the business community.
Grant Thornton LLP is an equal opportunity employer.
POSITION SUMMARY
The GTU Systems Administrator administers systems for all GTU applications; plans, manages and coordinates Grant Thornton University ( GTU ) system implementations; aggregates information for metrics reporting and analysis; collaborates with Strategic Learning teams on learning innovation; and provides end user training for learning systems. This position is based in Oakbrook Terrace, IL 60181.
ESSENTIAL DUTIES AND RESPONSIBILITIES
-Manage current systems related to GTU learning environment ( Learning Management System ( LMS ), CLO Dashboard, Knowledge Advisors, Centra, LearnLive, NETg, MicroMash, DDI, Crystal Reports, and other firm wide information technology ( IT ) applications ).
-Oversee system administration including system configurations, user maintenance, other system changes, updates and maintenance, and interfaces between systems.
-Configure LMS settings to support training rollouts ( e.g., audiences, curriculums, reporting ).
-Work with learning service teams and vendors to ensure the proper upload of courseware and eLearning into the LMS.
-Manage relationship between LMS and interfacing systems.
-Provide functional end user support ( e.g., manage GTU mailbox; track, categorize, and answer training questions ) in a timely manner.
-Provide end user and administration training on learning systems as needed.
-Support the development of a long-term GTU training solution strategy, interfacing the LMS to other key systems and deployment and support tools ( e.g., Lawson, Knowledge Advisors, Centra, Content providers ).
-Represent GTU?s long-term LMS strategy discussions on the SumTotal tool and Administrator functions ( including gathering design and functionality requirements ).
-Interface with Strategic Learning Team and IT on technology needs to support learning for the firm.
-Coordinate testing activities ( i.e., UAT ) for new systems functionality.
-Coordinate necessary functions between IT, vendors, and other identified team members to successfully role out new technology and updates.
-Manage relationships with external vendors.
-Create reports and queries using necessary data points ( i.e., evaluations, instructor and participants comments, financials, course information, CPE, etc. ) to streamline processes and provide business information on the firm learning activities.
-Prepare monthly status reports for finance using data from GTU that will be presented to the Senior Leadership Team.
-Support the development of long-term training technology strategy.
-Collaborate with the strategic learning teams ( Design, Learning Services, Leadership, Account Management and Compliance ) to innovate continually the technology used in learning solutions.
-Partner with IT and strategic external technology partners to deliver the ?Grant Thornton Experience? for our people.
-Plan, execute and assess the effectiveness of our delivery of ?The Grant Thornton Experience for our People? in our technology activities.
-Communicate ideas on how to improve experience for our learners and process improvements using technology.
-Scan for ?best practices? and ?new options? in learning technology
-Adhere to the highest degree of professional standards and strict confidentiality in matters that require discretion.
-Attend professional development and training sessions on a regular basis.
-Perform other job-related duties as necessary. Experience: QUALIFICATIONS AND REQUIREMENTS
-Bachelor?s degree or equivalent in a related field.
-Strong systems knowledge and or IT related background; learning management systems experience preferred.
-Crystal Reports Experience preferred.
-Strong organizational skills with a process and project management orientation.
-Attributes that include a strong client service mentality, detail orientation, a positive team-oriented attitude balanced with the ability to work independently, and a sense of urgency, high energy and enthusiasm.
-Proven personal excellence competencies, including adaptability, communication skills, problem solving, and continuous learning.
-Must be customer focused.
-Excellent oral, written, and listening communication skills.
-Ability to work collaboratively as part of the Strategic Learning Team.
-Excellent oral, written, presentation, organizational and collaboration skills.
-Excellent Microsoft Suite skills ( Word, Excel, PowerPoint, Outlook ) and project management skills.
-Ability to work collaboratively as part of the Strategic Learning team.
-Ability to work additional hours as needed. To Apply to this job go to http://www.GadBall.com or click here