Desktop Support Engineer/Chicago

Navigant Consulting, Inc. (NYSE: NCI) is a specialized independent consulting firm providing litigation, financial, healthcare, energy and operational consulting services to government agencies, legal counsel and large companies facing the challenges of uncertainty, risk, distress and significant change. The Company focuses on industries undergoing substantial regulatory or structural change and on the issues driving these transformations.


Responsibilities
As a member of the Information Technology team and is responsible for

  • Providing end user support for applications, hardware, and network
  • Backups & Restores
    o Monitor tape backup functions (swap tape, log backups)
    o Follow IT Tape backup guidelines and send tapes off-site weekly
    o Restore required data as requested.
  • Perform basic maintenance of servers (patching, basic functions like adding drive)
  • User Account Management: Create/manage network accounts for staff in assigned offices
  • Setup new equipment for the office (printers, computers, etc.)
  • Other Duties As assigned



    The environment is Windows 2000/XP, MS Office, ADS, and Lotus Notes.


    Experience Required

    .*At least one year of administering, monitoring and maintaining various servers is required.
    * Strong working knowledge of Windows 2000/XP and ADS in a LAN environment.
    * Experience with building user workstations
    * Experience resolving user printing problems
    * Good working knowledge of Microsoft Office and Lotus Notes.
    *Demonstrated skills in working with remote users.
    *Experience with Internet browsers (Netscape or Explorer) and TCP/IP addresses.
    *Must be a strong communicator and have experience working with end users in a team environment.


    Education/Certification
    An Associates degree would be preferable but not required but, one year of hands-on 2000/NT experience is required. MCSE, CNE or CNA are also plusses.

    The company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans.

    EOE M/F/D/V To Apply to this job go to http://www.GadBall.com or click here