POSITION SUMMARY



The Web Developer is a member of the Web Services team in the Information Technology ( IT ) department. This position analyzes, develops, supports, and provides training on firm internet and intranet technologies. Key components of this position are technical analysis skills, programming Java, supporting content management systems ( Vignette ), positive customer service skills, and facilitating effective combinations of business needs and web technologies. This position is based in Oakbrook Terrace, IL 60181.



ESSENTIAL DUTIES AND RESPONSIBILITIES

-Maintain production and development of internet / intranet environments for content authors, editors, publishers, and users.

-Train on the use of internet / intranet technologies and tools which support business information publishing needs.

-Perform system administration of content management systems and related technologies ( content management software, web server, etc. ).

-Provide technical support on assigned internet / intranet technologies and tools and coordinate support needs with other divisions within the IT department.

-Develop effective web technologies and tools that support business information publishing needs.

-Provide excellent customer service to all internet and intranet users ( authors, editors, publishers, management, and end users ).

-Use web technologies and tools in the publishing of firm internet and intranet websites on a daily basis.

-Provide content publishing assistance in the application of best practices of knowledge management and internet / intranet use.

-Perform exception reporting of issues, problems, and customer needs as they occur to IT management.

-Provide proactive response to identified training, technical support, and customer service needs in line with IT management and business guidelines.

-Coordinate identified user technical needs with others in immediate team or division and throughout the IT department.

-Adhere to highest degree of professional standards and strict confidentiality in matters that require discretion.

-Attend professional development and training sessions on a regular basis.

-Participate in special projects as assigned by management.
Experience: QUALIFICATIONS AND REQUIREMENTS

-Bachelor's degree in Computer Science, MIS, or related field

-1 to 3 years of experience with the following technologies: HTML, Java ( J2EE applications, not Swing ), JavaScript, Active Server Pages, Microsoft Internet Information Server ( IIS ), Apache Tomcat, Microsoft SQL Server, Java Server Pages and other internet technologies in the production and publishing of internet and / or intranet websites.

-Previous experience in the professional services or accounting industry a plus.

-Experience with Vignette Content Management system ( or competitive product ).

-Previous experience in the application of knowledge management best practices in the publishing of information systems content a plus.

-Ability to work with minimal supervision.

-Excellent written and verbal communications skills.

-Strong training and presentation skills in individual and group settings.

-Proven ability to effectively multitask with strong attention to detail.

-Ability to integrate procedural steps and processes with technical requirements and system functions to ensure successful delivery of work.

-Team oriented, flexible, and able to work in a changing work environment.

-100% in-office work arrangement required; pager required. Infrequent overtime required ( evenings / weekends ).

-Reports directly to Website Technology Manager



KEY PERFORMANCE MEASURES

-Successful daily publishing of internet and intranet websites that comply with management and firm guidelines.

-Excellent customer service experiences by all customers and IT personnel.

-Effective training and support of user communities with web technologies and tools.

-Effective coordination of user needs and business requirements with others within the IT department and IT management.

To Apply to this job go to http://www.GadBall.com or click here