CNA has provided essential insurance to businesses for more than 100 years. We are respected worldwide as experts in understanding risks with an innovative portfolio of products and services.

CNA products include standard commercial lines, specialty lines, surety, marine and other property-casualty coverages. CNA services include risk management, information services, underwriting, loss control and claims administration.

Our comprehensive approach to insurance opens doors to an array of career opportunities. We offer an environment that challenges you to learn, to use your imagination and to gain professional qualifications in a company where you are part of a team pursuing common goals.

Leads and directs the staff and activities of an infrastructure engineering segment or area to support centralized, distributed, client-server or web-based business applications, including interfaces to databases.

Performs a combination of the following duties according to departmental guidelines:
1. Directs, plans, and controls all activities and staff of an infrastructure engineering area and has full management responsibility for performance and development of subordinate staff in accordance with corporate strategic directions.
2. Determines, plans, schedules the development, introduction, communication and maintenance of scalable, advanced technologies and methods to integrate computing infrastructure with existing systems, enabling the creation of new infrastructure capabilities.
3. Oversees the engineering and implementation of the technical infrastructure which may support centralized, distributed, client-server or web-based business applications, including interfaces to databases.
4. Determines hardware requirements and communication bandwidth to support projected transaction volumes and response time and system availability targets.
5. Prepares activity and progress reports regarding activities of the area.
6. Coordinates the activities of the area with other IT areas.
7. Acts as expert technical resource to develop staff in all phases of technical infrastructure engineering.
8. Stays up to date on trends and developments within functional area of expertise and the insurance industry.

Additional Responsibilities:
1. Performs other essential duties as assigned.

Knowledge, Skills and Abilities
1. Senior level knowledge of the system development life cycle, and system and application program development technological alternatives.
2. In-depth knowledge of technical infrastructure as well as telecommunications.
3. In-depth knowledge of client area's functions and systems.
4. Excellent management skills and ability to organize and plan effectively to meet both short and long range goals and objectives.
5. Requires excellent interpersonal and communication skills and the ability to work effectively with peers, clients, IT management and subordinates, and outside vendors.
6. Proven ability to lead and motivate others in accomplishing goals.
7. Ability to exercise professional judgment and assume responsibility for decisions which have an impact on people, quality of service, and costs.
8. Advanced computer skills including Microsoft Office Suite and other business related software systems.

Education and Experience:
1. Advanced degree in Computer Science, or related discipline, or equivalent work experience.
2. Minimum of nine years of solid work experience in all phases of technical infrastructure engineering and implementation, LAN/WAN applications systems development including previous supervisory/ management experience.
3. Applicable certifications preferred.

One of the many advantages of working at CNA is the exceptional benefit program which includes: medical, dental, vision, Savings and Accumulation Plan (S-CAP) with company contributions, prescription drug plan, flexible spending accounts, sick and disability benefits, life insurance, tuition reimbursement, a business casual dress code, and an Employee Assistance Program (EAP).

CNA is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.

Listed duties, responsibilities, requirements and functions are not meant to be all inclusive.

For more information on CNA, please visit our web site at .

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Experience: Experience managing a team that does capacity and performance planning in IT

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