IT FIELD SERVICE TECH (Break-Fix for Printers) in Chicago, IL
Adecco Technical a division of the world leader in the recruitment of engineering and information technologies professionals has an immediate opening for:Job Title: IT FIELD SERVICE TECH (Break-Fix for Printer products)Work Location: Chicago, IL Duration: Long Term Contract - 1 yearSee Salary Range below requirement before applying.When replying to this position always refer to the job order number?129996.Note: No 3rd party Vendors, NO SUBS, NO Corp-to-Corp, NO H1B VISAs, NO F1 Visa. We will not sponsor or transfer a visa. No 1099's. Might consider someone with a TN Visa.Primary Description/Responsibilities.In this position you will interacts with customers and company representatives to document and support service for print , copy and scan device functionality. Help desk specialist report to the Customer Operations Manager. Responsibilities: Responsible for all aspects of the operations of a managed services contract. Provides on-site, software and/or hardware operations tasks for customers, providing maintenance service and Site Management support, management of the company's internal support processes as required, day to day problem solving and customer interface, providing single point of contact for the company break-fix program, driving proactive service delivery, performing end user training as required, assisting in asset tracking and reporting, ordering consumables, replacement of toner as time permits, management of recycling of toner cartridges and performing maintenance. Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinate product solution. Assess product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives. Acts as local on-site representative to customer's organization.JOB SPECIFIC REQUIREMENTS: 1) 5 years IT Break-Fix experience with customer exp and installing Hardware/drivers2) 3 years with configuration and Set up (hardware)3) 3 years troubleshooting exp.4) 5 years exp with MS Windows OS5) Must have excellent presentation and communication skills6) Must be LOCAL to the Chicago areaSalary Range: $15 - $22/Hour W2 (need local candidates)Note: No 3rd party Vendors, NO SUBS, NO Corp-to-Corp, NO H1B VISAs, NO F1 Visa. We will not sponsor or transfer a visa. No 1099's. Might consider someone with a TN Visa.If you are interested in this opportunity please contact me via email at: (see below) The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Engineering and Technical offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco Engineering and Technical is an Equal Opportunity Employer. To Apply to this job go to http://www.GadBall.com or click here