Prestigious Firm, located in Chicago, has an immediate opening for a Senior Microsoft Messaging/Exchange Engineer. Candidate is responsible for operational support of and project initiatives involving the messaging environment. This position provides maintenance, support, and enhancements of the messaging systems including Exchange, Outlook, Blackberry/BES, Postini, and email archiving. Candidates should be team players with excellent communication skills and have the ability to manage a multitude of assignments independently.Essential Duties and Responsibilities: Analyzing, planning, testing, and implementation of Messaging application software Actively pursuing new technologies to improve effectiveness and efficiency of the Messaging systems Monitoring and analysing the Messaging systems to ensure 100% uptime operational availability Support high availability technologies Performing root cause analysis and providing recommendations to improve efficiencies and resolve problems Resolving problems with Messaging systems and technologies Escalating problems to vendors Providing troubleshooting training to the User Support team Implementation and maintenance of disaster recovery solutions Documenting system uptime and usage metrics Maintaining documentation of processes, procedures, troubleshooting guides and change management logs Provide 24x7 On-Call support on a rotating basis Flexible to work overtime as require Education and/or Experience: Required: Bachelors degree and/or equivalent combination of education, training and experience Strong expertise (5+ years) in Messaging systems Proven troubleshooting abilities Specific Messaging experience including: Expertise in Microsoft Exchange Server 2003/2007 (to include monitoring, clustering, backup/restore, and attached storage) Expertise in BlackBerry Enterprise Server 4.x Expertise with Postini Strong understanding of message routing technologies Experience with SMTP gateway tools and appliances is preferred Experience with MessageOne EMS Good working knowledge of Active Directory Experience with Quest MessageStats, ActiveGroups, & Spotlight on Exchange Understanding of IronPort Email Gateway Understanding of TLS/SPN connections to firm clients Understanding of Outlook Web Access (OWA) Strong understanding of technical networking Strong knowledge of Windows 2000, 2003 and XP Strong planning and analysis skills Strong documentation skills Strong understanding of MS Office Suite and Document Management Systems Strong understanding of email clients
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