DescriptionOur client, one of the largest commercial, property & casualty insurers in the US, is seeking a Business Analyst. Location : Chicago, Illinois Type of Position: Contract Skills, Knowledge & Abilities: Broad understanding of the insurance industry, its products, practices and operations. Broad knowledge of the system development life cycle, and technology alternatives; understanding of interface design and user centered work methods. Strong knowledge of client area's business and systems. Strong analytical and problem solving skills. Solid oral and written communication skills and ability to convey business requirements and technical needs in clear, concise, and effective manner. Ability to work independently as well as in a team environment. Advanced computer skills including Microsoft Office Suite and other business related software systems Project Background Business Problem: IT leaders do not have actionable Business Intelligence or a results driven process to drive financial and operational accountability and performance within the IT organization. Solution Statement: Define, develop and maintain the measurements, industry benchmarks, metrics and reports and supporting processes to enable: Operating Committee prioritization and governance Regular portfolio and project review and assessments Measurement cadence (all data is as of same point in time) The IT operating model Prioritization of next generation releases should align to implementation of the operating model eg management of managed services, project phase gating, Lean ADM, etc. Concept: Define/Complete High Level Requirements for IT Operations Metrics and Reporting Compile Current State Process Flow Coordinate/Define Future State Process Flow 5 Areas (Financial Management, Portfolio Planning and Delivery, IT Operations, Talent Mgmt and Customer Satisfaction) Define Information Data Flow Definition: Define/Compile Requirements Finalize Coordination Future State Process Flow Reporting Requirements IT Leadership to Working Level (Individual Contributor)
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