Description: A technical network specialist working in the Global Network Control Center providing technical support in one or more areas, to customers and other functional groups. Performing assigned tasks within area of technical specialty, providing innovative, efficient problem troubleshooting and providing solutions that show sound technical judgment. Following operating procedures, channeling trouble calls and workflow. Leading other staff members in performing daily operating tasks by providing technical direction, coordination, and guidance relating to the global network. Train other team members as needed based on area of expertise.

Experience in network monitoring and supporting of routers, firewalls and carrier grade switches. Experience and know how with the following is also desirable: Cisco Routers, Nortel Passports, Netscreen Firewalls, 1-3 years of progressive-related experience with a working knowledge of specialty areas, or equivalent combination of education and experience.

Associates or Bachelors Degree related to information technology preferred.


Experience: Skills:
- Network monitoring and troubleshooting experience.
- Use of monitoring tools and extensive knowledge of networking components, modems, routers, switches, Passports, etc. Knowledge of Netcool, Remedy, Preside NMS, Safenet Privacy Manager a plus.
- Experience managing, troubleshooting, and coordinating with carriers.
- Project coordination, strong interpersonal and customer interface skills.
- Extensive knowledge of the Nortel Passport 4400 and 6400 carrier grade switches.
- - Knowledge of the Nortel Preside Network Management System.
- Extensive knowledge of passport voice services.
- Proven Passport troubleshooting experience.
- Clear and effective documentation skills for existing network infrastructure.
- - Extensive knowledge of Cisco Routers.
- Proven troubleshooting experience of Cisco Routers.
- Proven management, troubleshooting, and coordination of telecom service provider issues.
- General knowledge of routers, firewalls, ISPs, VPN, Frame Relay and routing protocols (BGP, OSPF, etc_).
- Strong vendor management skills required. To Apply to this job go to http://www.GadBall.com or click here