IBS is an information technology consulting firm providing IT services and solutions that help clients compete in their markets and improve their operations. We offer application development and integration, business and network strategies, and strategic IT staffing solutions. Flexible delivery of IT services and solutions is an integral part of IBS' client-first approach to technology consulting. Since 1981 we have been a reliable provider of IT consulting services to hundreds of mid- and large-size firms.

We are currently seeking several IPCC Cisco Engineers for one of our clients located in the northern Chicago suburbs.

As a Cisco IPCC Engineer you will be responsible for the technical leadership, architecture design, project management, and deployment of Cisco IPCC solutions. This will include installation of Cisco IPCC software (and other third party software), hardware setup and testing, networking certification, remote monitoring, scripting, and integration with other enterprise applications.

Ideal candidates will have the following technical skills:

CISCO ICM/IPCC Scripting Experience
Translation Routing
CTI/CTIOS Experience
Admin Workstation
Web View
CISCO Network Interface Controller (NIC)
ACD/PBX Peripheral Gateway configuration experience: (Aspect, Nortel, Avaya)
Cisco Call Manager configuration and troubleshooting experience
IVR Peripheral Gateway configuration experience: (Syntellect, Periphonics, Conversant, Edify)
Cisco IP-IVR configuration and Scripting experience
CISCO Internet Applications (CIS, CEM) {Web Collab, Chat, email}, a plus.

If you would like to be considered for this position, please send a copy of your resume, as an attachment, to Wendy Grinberg, wgrinberg@. Please include a cover letter including information as to your current availability to start a new position as well as your rate expectations. Also, please include details as to why you feel you are an excellent fit for this position.
Experience: CISCO ICM/IPCC Scripting Experience Translation Routing CTI/CTIOS Experience Admin Workstation Web View CISCO Network Interface Controller (NIC) ACD/PBX Peripheral Gateway configuration experience: (Aspect, Nortel, Avaya) Cisco Call Manager configuration and troubleshooting experience IVR Peripheral Gateway configuration experience: (Syntellect, Periphonics, Conversant, Edify) Cisco IP-IVR configuration and Scripting experience CISCO Internet Applications (CIS, CEM) {Web Collab, Chat, email) To Apply to this job go to http://www.GadBall.com or click here